Job Requirement_HDFC Bank_Business Enhancement Unit_Tele Sales Officer

Hdfc Bank

1 - 3 years

2 Lacs

Kolkata Rajarhat

Posted:2 days ago| Platform:

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Skills Required

Telesales Telecalling Virtual Sales Outbound Sales Phone Banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring enthusiastic

Responsibilities:

Make outbound calls to prospective students and parents from the lead database.
Explain course offerings, eligibility criteria, and benefits in a clear and persuasive manner.
Understand student needs and recommend suitable academic programs.
Convert inquiries into confirmed enrollments by effectively following up.
Maintain and update accurate records of calls, leads, and student data in the CRM system.
Meet or exceed daily and monthly calling and admission targets.
Collaborate with the counseling and academic teams to ensure aligned communication.
Participate in regular training to stay updated on new courses and admissions procedures.

Requirements:

Bachelor's degree in any field (required).
Strong communication skills in Hindi (English and Bengali are a plus).
Confidence in speaking with students and parents over the phone.
Ability to work under pressure and meet sales targets.
Basic computer knowledge and comfort using CRM or spreadsheets.
Prior experience in telecalling, admissions, BPO, or EdTech is a bonus.
Role & responsibilities

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