JIRA Customization lead

As a JIRA Administrator with over 6 years of experience, you will be responsible for leading the customization, configuration, and management of JIRA for automotive R&D and delivery processes. Your expertise in designing and implementing complex JIRA workflows and schemes for large-scale engineering programs will be crucial in this role. You will collaborate with cross-functional stakeholders to gather detailed requirements and translate them into scalable JIRA solutions. Your strong analytical and troubleshooting skills will enable you to manage multiple concurrent priorities and identify areas for continuous improvement in JIRA usage. Preferred Skills: - Experience with JIRA plugin ecosystems such as ScriptRunner, BigPicture, Zephyr, and eazyBI. - Hands-on knowledge of Atlassian integrations including Confluence, Bitbucket, and Bamboo. - Exposure to automotive development standards such as ISO 26262, ASPICE, and A-SPICE Tool Qualification. - Experience in managing JIRA in a DevOps CI/CD environment. - Familiarity with REST APIs and scripting for JIRA automation. Key Responsibilities: - Customize and configure JIRA workflows, screens, issue types, custom fields, dashboards, and permission schemes for automotive R&D processes. - Develop and enforce JIRA best practices aligned with Agile/Hybrid project methodologies and automotive compliance needs. - Manage the full lifecycle of JIRA projects from setup to maintenance, including performance tuning and upgrades. - Design and implement automation rules using JIRA Automation or scripting tools. - Provide training and support to JIRA users and project teams to drive tool adoption and self-service enablement. - Monitor JIRA usage, identify bottlenecks, and propose continuous improvement strategies. - Prepare reports and dashboards with key project metrics and tool usage statistics for leadership and governance bodies. - Collaborate with Atlassian support and internal IT for performance optimization, data integrity, and uptime assurance. If you have project leadership experience, preferably in the automotive or embedded systems domain, and possess excellent written and verbal communication skills, we encourage you to apply for this role.,