16 Jira Administration Jobs

As a Jira Administrator with expertise in ScriptRunner and eazyBI, you will play a key role in managing and enhancing the Jira platform for our organization. Your primary responsibilities will include the following: Managing Jira Administration: - Take charge of day-to-day Jira administration tasks such as project setup, workflows, permissions, screens, custom fields, and automation rules. - Provide timely support to end-users and project teams, troubleshoot issues, and implement effective solutions. - Conduct system upgrades, plugin installations, and migrations as necessary. - Collaborate with various teams to gather requirements and translate them into Jira configurations. Utilizing ScriptRunner Expertise: - Design, implement, and maintain custom scripts using Groovy to automate and improve Jira functionalities. - Create scripted fields, behaviors, listeners, and post-functions using ScriptRunner. - Ensure optimal performance and adhere to security best practices in scripting. - Develop reusable script libraries to ensure long-term maintainability. Working with eazyBI Reporting: - Design and implement complex reports and dashboards using eazyBI. - Develop custom calculations using MDX queries and manage data sources effectively. - Collaborate closely with stakeholders to define KPIs and metrics for Agile, DevOps, and business reporting purposes. - Automate eazyBI imports and monitor report performance for efficiency. In addition to these responsibilities, you are required to have: - At least 7 years of hands-on experience as a Jira Administrator. - Strong expertise in ScriptRunner for Jira and Groovy scripting. - Proven experience in building advanced eazyBI dashboards and writing MDX queries. - A solid understanding of Agile frameworks (Scrum/Kanban) and their application within Jira. - Familiarity with REST APIs for Jira integrations. - Experience with Jira Service Management would be advantageous. - Excellent problem-solving and communication skills. This is a hybrid role based in Hyderabad/Bangalore/Trivandrum, where you will work 12 days from the Infosys office every month, with the rest of the days being work-from-home. Immediate joiners are preferred, and the mode of interview will be in person at the Infosys office.,

As a Jira Administrator, you will be responsible for the configuration and management of Jira Software and Jira Service Management in an enterprise environment. Your primary focus will be on tasks such as managing workflows, permissions, schemes, and custom fields to ensure the effective use of Jira within the organization. To excel in this role, you should have at least 3 years of hands-on experience as a Jira Administrator and a strong understanding of Agile methodologies such as Scrum and Kanban. Additionally, proficiency in scripting and automation tools within Jira, like Groovy scripting and Jira Automation, will be beneficial. Your technical skills will be put to the test as you work on integrating Jira with other systems such as Confluence, Bitbucket, GitHub, and CI/CD tools. Knowledge of databases and querying Jira data, particularly in PostgreSQL and MySQL, will be an added advantage. Apart from your technical expertise, soft skills are equally important. You should possess excellent problem-solving abilities, strong communication skills, and the ability to collaborate effectively with cross-functional teams. Your analytical mindset and attention to detail will be crucial in providing ongoing support and training to users. Preferred skills for this role include familiarity with Confluence for documentation and collaboration, as well as knowledge of Atlassian ecosystem tools like Bitbucket, Trello, and Bamboo. Experience in migrating Jira instances or upgrading from Jira Server to Jira Cloud/Data Center will be considered a plus. If you are a proactive individual with a passion for Jira administration and a desire to work in a dynamic environment, apply now and become a valuable asset as a Jira Administrator in Nagpur, Maharashtra.,

Are you a problem solver with a passion for providing superior service Groupon is an experienced marketplace that enables real-time mobile commerce across local businesses, live events, and travel destinations. By helping people find and discover experiences big and small, new and familiar, Groupon contributes to a full, fun, and rewarding life. Local businesses benefit from Groupon's services, as it aids in their growth and strengthens customer relationships, resulting in strong, vibrant communities. With a culture that inspires innovation, rewards risk-taking, and celebrates success, Groupon positively impacts the lives of millions of customers and merchants globally. If you are looking to take more ownership of your career, Groupon is the place for you. We are looking for a skilled and motivated IT Operations Manager to join our internal IT team. The ideal candidate will be responsible for leveraging Jira administration expertise, utilizing Agile methodologies, and scripting for automation to ensure efficient project management and integration with DevOps practices. Key Responsibilities: - Leading and managing technical projects from initiation to completion, ensuring adherence to timelines, scope, and budget. - Providing advanced technical support for company IT, minimizing downtime for users. - Configuring and maintaining Jira environments, including plugins and integrations, to enhance system functionality. - Coordinating with cross-functional teams to address technical issues and ensure project objectives are met. - Monitoring system performance, identifying risks, and implementing solutions for system reliability. - Offering support and training to Jira users and addressing escalated support tickets. - Communicating status updates, technical challenges, and risks to stakeholders for alignment with business goals. - Evaluating support processes and methodologies to enhance efficiency in handling Jira-related issues. - Staying updated with the latest features in Jira to improve system functionality. Requirements: - Bachelor's degree in Computer Science, Information Technology, or related field. - 5+ years of extensive experience in IT support. - Deep technical knowledge in administering Jira and Google Workspace. - Familiarity with common business applications and operating systems. - Strong background in technical project management and IT support. - Knowledge of networking concepts and hardware components. - Proven track record as a Jira Administrator and Technical Project Lead. - Effective communication and stakeholder management skills. - Familiarity with project management tools and customer-facing roles. Desired Competencies: - Customer-focused and quality-oriented. - Team player with fast learning abilities. - Pragmatic and willing to disrupt for innovation. Join Groupon on a mission to become the ultimate destination for local experiences and services. Beware of fraudulent offers; all genuine job openings are posted on the official Groupon careers website.,

The ideal candidate will be responsible for managing Jira workflows, permissions, automations, and integrations while collaborating with cross-functional teams to support agile project management and ITSM practices.

Job Summary: We are seeking a highly experienced Senior Jira Developer with expertise in Confluence integration and Atlassian ecosystem management to join our offshore team in India. This role involves designing, configuring, and maintaining Jira environments, developing custom automation, and enhancing collaboration through seamless integration with Confluence. You will work directly with technical and business teams to optimize workflows, project tracking, documentation, and reporting. Key Responsibilities: Design, implement, and manage complex Jira workflows, custom fields, issue types, screen schemes, and permission schemes to support multiple teams and business functions. Configure and customize Jira Software and Jira Service Management for various project and operational needs. Develop and maintain automated solutions using ScriptRunner, Automation Rules, and Jira REST APIs. Build and manage advanced dashboards and reports tailored for engineering, QA, operations, and leadership teams. Collaborate with teams to optimize usage of Confluence for documentation, team collaboration, knowledge bases, and project tracking. Create custom Confluence templates, macros, and integrated content tied to Jira tickets and workflows. Conduct Jira and Confluence instance audits, performance tuning, and governance. Integrate Jira and Confluence with external tools such as Git, Jenkins, Slack, ServiceNow, and BI/reporting tools. Provide support for user training, onboarding, and troubleshooting within the Atlassian suite. Work with business stakeholders and IT teams to translate requirements into scalable Atlassian solutions. Required Skills: **Bachelors degree in Computer Science,Information Systems, Engineering, or related field.** 8 years of hands-on experience as a Jira Developer/Administrator with strong exposure to enterprise environments. Extensive experience with Jira customization, including workflows, screens, conditions, validators, and post functions. Strong scripting experience using Groovy(ScriptRunner) or similar tools. Deep understanding of Jira REST APIs for custom development and third-party integrations. Proven experience in Confluence space administration, content structuring, macros, and template creation. Proficiency in automation tools, Atlassian plugins, and ecosystem management. Experience with Agile methodologies(Scrum/Kanban) and SAFe practices. Experience with user management, permission schemes, and security best practices. Atlassian Certifications are a Plus

Job Requirements: Own the end-to-end administration of Jira Software and Confluence, including configuration, optimisation, plugin management, and maintenance. Design and maintain custom Jira workflows, issue types, screen schemes, permission and notification schemes tailored to cross-functional teams. Develop and maintain automation rules and triggers to improve productivity and reduce manual efforts using Jira Automation and webhooks. Implement and manage custom dashboards and advanced reports for sprint, quality, and delivery tracking. Integrate Jira with other tools and platforms (Slack, Confluence, Outlook, etc.) for seamless project and communication workflows. Support the Quality Management function using Jira including tracking of nonconformances, root cause analysis, and CAPA documentation. Guide internal teams in Agile adoption using Scrum and Kanban boards, along with backlog hygiene and sprint discipline. Support new project onboarding, including creating templates, project configuration, and access setup. Perform periodic audits of Jira projects to ensure data integrity, configuration compliance, and proper usage. Maintain Jira user access control, project permissions, and security schemes, ensuring least privilege access and policy enforcement. Monitor and improve Jira and Confluence security configurations, including plugin control, data privacy, and user role management. Ensure data security and compliance by managing sensitive project data visibility, backup schedules, and retention policies. Track and resolve incidents, bugs, and enhancement requests related to Jira and Confluence. Collaborate with developers, testers, and managers to evolve Jira usage as per business needs. Willing to support manual.

The candidate must independently drive the implementation, make key decisions, and ensure seamless delivery. Key Responsibilities: Lead JIRA implementation and end-to-end configuration. Design workflows, permission schemes, and customizations. Make independent decisions on JIRA strategy and setup. Collaborate with stakeholders to align solutions with business needs. Ensure integrations with other tools and maintain governance. Key Skills: JIRA Administration, JIRA Implementation, Workflow Design, Agile Methodologies, Decision-making, Stakeholder Management. Education- B.E / B.Tech/B.Sc IT

At EY, you have the opportunity to build a career tailored to your uniqueness, with global support, an inclusive culture, and advanced technology to help you reach your full potential. Your individual voice and perspective are valued to contribute to making EY even better. Join us to create an exceptional experience for yourself and contribute to building a better working world for all. As a Scrum Master - TD Senior Consultant at Transformation Delivery @ EY, you will embark on a rewarding career focused on mastering complex business, technology, and infrastructure transformations. If you are passionate about collaborating with a team to tackle the most challenging issues in today's market, our dynamic TD team is the perfect place for you. We are seeking a Scrum Master to support our diverse range of clients. Your responsibilities will include guiding and coaching the Scrum Team on utilizing Agile practices to deliver high-quality products and services, fostering high-performing teams, ensuring adherence to Scrum principles, promoting self-organization within the team, collaborating with stakeholders, resolving team impediments, and contributing to the advancement of Agile practices within the organization. You will facilitate all scrum events and support the team in achieving their goals. To qualify for this role, you must have 6-9 years of experience in Agile delivery methodologies, knowledge of industry-standard Agile PM tools, familiarity with Agile frameworks like Scrum, Kanban, or SAFe, excellent communication skills, flexibility to work in US and UK time zones, and experience in the pharmaceutical sector. Specialized experience in areas such as Viva (Veeva CRM), Cybersecurity, Data (Analytics, Data Science, Data Management), or Artificial Intelligence is preferred. Additionally, certifications such as CSM, SAFe Agilist, SAFe Scrum Master, PMI-ACP, PSM, or A-CSM are required. It is beneficial to have experience in Agile Transformation Projects, understanding of waterfall methodologies, JIRA administration, Agile coaching, business analysis, and Agile maturity assessment. Working at EY offers a diverse and inspiring environment where you will work on meaningful projects, receive education, coaching, and practical experience to support your personal development. You will have opportunities for skills development, career progression, and freedom to shape your role. EY is dedicated to building a better working world, fostering trust, and creating long-term value for clients, people, and society through data-driven solutions and global expertise.,

Model Risk Management (MRM) is part of the Global Risk Management of Citi and is responsible for Independent Oversight of models across the firm. Citi is seeking a Vice President to join the System Strategy and Oversight Team within Model Risk Management Inventory & Initiative Management Group. The role requires experience in Risk management, SDLC, Waterfall, Iterative and Agile methodologies, and expertise in Project Management and Governance. Experience in process reengineering, business architecture, simplification, controls and UAT. Experience in developing solutions driving automation of Gen AI/ modeling tools or building reporting frameworks would be a big plus. Familiarity with FRB's Supervisory Guidance on MRM SR 11-7 and 15-18. The MRM System Strategy & Oversight (SSO) Lead will be responsible to drive reengineering of MRMS, the Citi Model Risk Management System in line with Model Risk Management Policy and Procedures and overall Model Risk system strategy. They will translate policies, procedures, and guidelines into process maps and concrete tasks, identify dependencies, decision points, actors, opportunities for streamlining, etc., and build system solutions to support. The role involves collaborating with various stakeholders both within and outside Risk management to identify, streamline, simplify, and implement model life cycle processes in MRMS. The responsibilities also include authoring Business requirements, re-engineering processes and system solutions to drive simplification and automation, liaising with IT partners to build effective system solutions, and partnering with validation and development groups to drive integration of metrics and documentation digitization, Gen AI POCs with MRMS target state. The ideal candidate should have 12+ years of working experience with 5+ years in product development or equivalent role. They should be familiar with O&T developing cycle as well as with model risk management or similar. Experience in supporting cross-functional projects with project management, technology on system enhancements is required. Additionally, knowledge/experience with process design, database design, and high proficiency in SQL are essential. Institutional knowledge/experience with Citi platforms/application is preferred. Strong interpersonal skills, project management skills, and experience with Python, R, other programming languages for implementing POCs are desired. Expert level knowledge at MS Excel for data analytics including VBA skills; MS PowerPoint for executive presentations; MS Word for business documentation; MS Visio for process flows and swim lane are also expected. A Bachelor's degree in finance, mathematics, computer science or related field is required, with a Master's Degree being preferred. Working at Citi means joining a family of more than 230,000 dedicated people from around the globe. It offers the opportunity to grow your career, give back to your community, and make a real impact. If you are looking to take the next step in your career, consider applying for this role at Citi today.,

2 to 4 years of experience as an Atlassian Admin (JIRA Cloud, Jira service Management and Confluence). Strong knowledge of system administration, configuration, and customization of Atlassian tools. Experienced in JIRA Customization with Workflow Schemes, workflows, Permissions, User/Group access controls, Notifications, Screens, Fields, issue types, Various Other Scheme Settings, post functions/validators with workflow transitions, custom Configurations with add-ons/plug-ins. Excellent understanding of SDLC Methodologies like Agile. Experience in using Custom charts, analyzing data, and creating reports. Experienced in creating JIRA Agile projects like Creating Scrum/ Kanban Boards, and configuring columns, Filters, and Reports for Sprints. Contributed to daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build-related issues for various products and versions. Should have Experience in integrating with Jira cloud to other 3rd party applications. Created spaces, pages, permissions, groups, and Users in Confluence. Should have Experience in Creating Jira Service Desk projects, Custom fields, Issue Types, and screens for Customer Portals Configure the Customer Portal, request types, queues, SLA metrics, and automation. Need to work on 24/5 rotational shifts.

We are #hiring #tnjobs #chennaijobs Jira Administration Key Responsibilities: Manage and maintain Jira Cloud instances, including user management, permissions, security settings, and configurations. Create and maintain Jira workflows, custom fields, screens, issue types, and automation rules. Implement and manage Jira Service Management (JSM) and other Atlassian tools as needed. Integrations & Automation: Configure and integrate Jira with various applications such as Confluence, Bitbucket, GitHub, Slack, Microsoft Teams, ServiceNow, Salesforce, Azure DevOps, etc. Develop custom integrations using REST APIs, webhooks, and middleware tools (Zapier, Workato, Boomi, etc.). Work with scripting languages like Groovy (Scriptrunner) or JavaScript to automate workflows and custom functionalities. Ensure data synchronization between Jira and external applications. Performance & Security: Monitor system health, troubleshoot issues, and optimize Jira performance. Implement best practices for security, backup, and disaster recovery. Ensure compliance with organizational and industry security standards. User Support & Training: Provide support for Jira users, troubleshooting issues and optimizing their experience. Conduct training sessions and create documentation for best practices and usage guidelines. Project Management & Collaboration: Collaborate with development, IT, and business teams to enhance Jira functionalities. Work closely with stakeholders to understand their requirements and translate them into Jira solutions. Required Skills & Qualifications: Technical Expertise: 3+ years of experience in Jira Cloud administration. Hands-on experience integrating Jira with third-party applications and internal systems. Proficiency in Jira automation, scripting (Groovy, JavaScript), and REST APIs. Familiarity with integration tools like Workato, Zapier, Boomi, or Mulesoft is a plus. Knowledge of Atlassian Marketplace apps like ScriptRunner, Automation for Jira, and BigPicture. Soft Skills: Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and documentation skills. Preferred Qualifications: Atlassian Certified Jira Administrator is a plus. Experience with ITSM, Agile, and DevOps methodologies. Familiarity with database queries (SQL) and cloud platforms (AWS, Azure).,

Total Experience : 4+ years Role : Jira Administrator (6 Months contract) Location : Hyderabad, Bengaluru Technical Expertise: Jira: Configuration of Jira/ confluence/ bitbucket Experience pulling information from confluence and do validation on Jira. Creating workflows and new projects. Knowledgeable on database and queries. Groovy/ Script runner Creating webbooks. Experience on task Automations: applying business rules for automatization. Also worked on enhance search experience. Use of groovy for Script Runner. Work experience : Previous work experience as SRE/Devops Worked with Frameworks: Nodejs/ angular/JS Maintaining Kubernetes clusters and elastic stacks.

Role & responsibilities 1. Cloud & Datacenter Expertise: Manage and support cloud-based and on-premise datacenter environments, with a focus on Atlassian tools such as Jira Software, Confluence, and Jira Service Management. 2. Project & Delivery Management: Lead end-to-end project delivery, ensuring timely execution of deliverables, quality assurance, and alignment with client expectations. 3. Team Leadership: Supervise and mentor a team of 56 technical professionals, fostering collaboration, accountability, and continuous improvement. 4. Client Engagement: Act as a primary point of contact for clients, managing relationships, understanding business needs, and ensuring high customer satisfaction. 5. Scripting & Automation: Develop and maintain custom scripts, JQL queries, and automation workflows to enhance platform functionality and efficiency. 6. Plugin Management: Configure, customize, and support Atlassian plugins such as Qmetry, EazyBI, and Script Runner to meet business requirements. 7. Reporting & Analytics: Utilize tools like EazyBI and custom dashboards to provide actionable insights and performance metrics to stakeholders. 8. Documentation & Knowledge Sharing: Maintain comprehensive documentation using Confluence and promote knowledge sharing within the team and across departments. 9. Communication & Collaboration: Collaborate effectively with cross-functional teams and stakeholders, demonstrating excellent verbal and written communication skills. Preferred candidate profile Mandatory Skills: • Proven experience with Jira Software, Confluence, and Jira Service Management • Strong background in development and delivery management • Proficiency in scripting, JQL, and plugin development • Hands-on experience with Qmetry, EazyBI, ScriptRunner, and other Atlassian plugins • Demonstrated ability to lead and manage teams • Experience in client-facing roles and managing deliverables • Excellent written and verbal communication • Strong interpersonal and stakeholder management skills Interested candidates please share your resumes on pooja.solanki@parseq.com

Role & responsibilities Key Responsibility Administer and maintain JIRA and Confluence environments, including user management, permission schemes, and access controls. Design, create, and manage complex JIRA workflows, custom fields, screen schemes, and dashboards. Configure and support JIRA projects for various teams (Agile, Scrum, Kanban, etc.) across the organization. Customize Confluence spaces, templates, and macros to support collaboration and knowledge sharing. Integrate JIRA and Confluence with other tools such as Bitbucket, Jenkins, ServiceNow, Slack, Microsoft Teams, etc. Implement and manage third-party add-ons, plugins, and extensions. Perform regular system audits, health checks, backups, and performance tuning. Develop and maintain documentation for system configuration, procedures, and best practices. Provide technical support and training to end-users and troubleshoot issues in a timely manner. Collaborate with IT and project teams to gather requirements and deliver Atlassian-based solutions. Ensure compliance with security policies and data protection guidelines. Skill set 78 years of experience in administering and supporting JIRA and Confluence. Strong knowledge of JIRA project configuration, workflow design, automation rules (Automation for JIRA), and scripting using ScriptRunner or similar tools. Expertise in user and group management, permission schemes, roles, and global settings. Experience with REST APIs and integration of JIRA/Confluence with other systems. Proficient in installing, upgrading, and maintaining Atlassian tools (on-premises or cloud-based). Familiarity with Agile, Scrum, and DevOps practices. Experience with JIRA Service Management is a plus. Basic knowledge of databases (e.g., MySQL, PostgreSQL) and Linux server environments. Strong problem-solving skills and ability to manage multiple priorities. Excellent communication and documentation skills. NOTE: Interview Mode F2F Preferred candidate profile

Atlassian Cloud, Devops tools(Jira, Confluence, Bamboo etc) Team management exp.

Preferred Qualifications: Technical / Professional Skills Should have knowledge of workflow Tools like Jira or Workfront. (Workfront would be an added advantage) Ability to individually solve technical problems using troubleshooting steps and identify practical actions. People Management Skills Good Communication Skills with the ability to work and connect with Stakeholders Good Understanding of the requirement of the stakeholder and providing resolutions Willing to understand new process, Plan the setup and bring in automation using the tool Others Should have excellent communication skills. Ability to work under pressure. Strong analytical capabilities, ability to interpret requirements, and provides business recommendations to mitigate business and operational risks.