Jio Center Manager

Jio Center Manager (JCM)

What You’ll Do

1. Deliver overall

   sales, revenue & customer acquisition targets

   for the Jio Center
2. Oversee smooth daily operations, administration & service delivery
3. Optimize

   productivity, resources, and cost efficiency

   of the center
4. Ensure compliance with

   statutory, regulatory & commercial

   guidelines
5. Manage permissions/approvals required for

   local projects & deployments

6. Build strong relationships with

   channel partners

   to enhance throughput
7. Drive customer retention, manage escalations & improve NPS
8. Lead, coach & motivate cross-functional sales, service & support teams

What We’re Looking For

1. 10–14 years of experience in

   telecom, operations, sales or service leadership

2. Strong P&L understanding with the ability to manage budgets & commercial controls
3. Solid project management and execution capability
4. Excellent

   team management, influencing & problem-solving

   skills
5. Ability to work cross-functionally and manage external stakeholders
6. Execution-focused, customer-centric, and highly accountable leader