Jewelry Sales Associate

Position Overview:

MBJ Sons, a leading name in the jewellery industry, is seeking an experienced Jewellery Sales Executive specializing in Polki jewellery. The ideal candidate will have in-depth knowledge of Polki jewellery, exceptional sales skills, and the ability to deliver outstanding customer service.

Key Responsibilities:

• Sales and Customer Engagement:
• Greet customers and provide a personalized shopping experience.
• Understand customers' requirements and recommend appropriate Polki jewellery pieces.
• Demonstrate in-depth knowledge of Polki jewellery designs, craftsmanship, and features to inspire customer confidence.
• Product Knowledge:
• Stay updated on Polki jewellery trends, pricing, and MBJ Sons’ product catalog.
• Explain the uniqueness and value of Polki jewellery, including gemstones, settings, and heritage significance.
• Sales Targets:
• Achieve individual and team sales targets while maintaining high customer satisfaction levels.
• Upsell and cross-sell other jewellery products to maximize revenue.
• Inventory Management:
• Assist in maintaining inventory records for Polki jewellery.
• Ensure proper handling, care, and display of jewellery items.
• Customer Relationship Management:
• Build and maintain long-term relationships with customers to encourage repeat business.
• Handle customer queries, concerns, and complaints professionally.
• Market Insights:
• Provide feedback to the management team on customer preferences and market trends.
• Support marketing campaigns and promotional activities for Polki jewellery.

Qualifications and Skills:

• Proven experience in jewellery sales, with a focus on Diamond and Polki jewellery.
• Excellent knowledge of Polki jewellery designs, manufacturing techniques, and market value.
• Strong communication and interpersonal skills.
• Ability to build rapport with high-end clientele and handle luxury products.
• Goal-oriented and self-motivated with a passion for sales.
• Proficiency in Hindi and English (knowledge of additional regional languages is a plus).
• Basic computer skills

Job Type: Full-time

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Experience:

• total work: 4 years (Preferred)

Work Location: In person