Posted:5 days ago|
Platform:
On-site
Full Time
Job Title: Female IVR Call Attender & Outbound Caller
Location: Kundli, Sector-53, Phase-3
Job Type: Full-time (10:00 AM – 7:00 PM)
Salary: ₹15,000 – ₹25,000 per month + Incentives
Job Overview:
We’re hiring a polite and confident Female IVR & Outbound Caller to
handle inbound calls and reach out to potential customers for our resort. The
role involves managing IVR inquiries, making outbound calls, and
converting leads into confirmed bookings.
Key Responsibilities:
● Handle inbound IVR calls and resolve customer queries.
● Make outbound calls to leads from digital sources (social media,
website, campaigns).
● Explain resort services, offers, and packages to potential guests.
● Maintain lead records and follow-ups in Excel/CRM.
● Convert inquiries into bookings through effective communication.
● Coordinate with the sales and reservations team for confirmations.
● Ensure excellent customer experience and handle feedback.
Requirements:
● Female candidate with good communication skills (Hindi & English;
other languages a plus).
● Minimum 1 year of experience in customer service/telecalling/IVR
handling (hospitality preferred).
● Pleasant voice, confident, and customer-oriented.
● Basic knowledge of computers, MS Office, and CRM tools.
● Strong follow-up and persuasion skills.
To Apply:
Send your resume to [email protected] or call 9996276201.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
SAVVI SALES AND SERVICE PVT.LTD.
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