0 years

2 - 3 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Support & Maintenance
  • Maintain and troubleshoot desktops, PCs, laptops, printers, and peripherals across the campus, particularly in labs and staff offices.
  • Provide timely first-level support for network connectivity issues, hardware, and software malfunctions.
  • Assist in maintaining LAN infrastructure—cables, switches, routers—and ensure consistent connectivity.
  • Server & Network Management
  • Support upkeep of campus servers, scheduled backups, user account management, and permissions.
  • Help implement and monitor firewall configurations and basic network security measures.
  • Monitor system performance and troubleshoot network or server-related issues proactively.
  • IT Asset Management
  • Track and manage inventory of IT hardware and consumables.
  • Maintain accurate documentation of infrastructure topology, system configurations, and setup procedures.
  • User Support & Training
  • Conduct orientation or quick briefings for faculty and staff on using lab resources (like integrated server in labs).
  • Manage support tickets efficiently and coordinate with senior IT staff for escalations.
  • Policy & Compliance
  • Ensure adherence to data security and privacy policies per university standards.
  • Assist in routine software patching and updates to ensure system integrity.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

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