IT Systems Engineer II

Anthology Inc

2 - 5 years

10 - 14 Lacs

chennai

Posted:5 hours ago| Platform:

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Skills Required

engineer ii active directory dns voip workflow windows sip troubleshooting mcse dhcp

Work Mode

Work from Office

Job Type

Full Time

Job Description

Supporting the remediation effort of company-wide IT issues
Providing feedback and reporting to management on the status of tasks, risks, issues, and user experience with all systems
Participating in the design, development, troubleshooting, and performance analysis of software applications
Performing day-to-day operational tasks, which include incident, problem, change, release, capacity, and availability management
Creating automated tools and scripts to reduce repetitive tasks, streamline processes, and optimize system performance
Responding to problems or conducting maintenance after-hours or during weekends as well as on-call rotation to provide 24x7 incident management support
This role requires some travel between different sites to ensure resolution of issues

The Candidate:

Required skills/qualifications:

BS in Electrical Engineering, Computer Science, Mathematics, IS or equivalent relevant experience
2-5 years or prior relevant experience
Experience with Active Directory, DNS, DHCP, Group Policy, and managing trust relationships
Experience with desktop imaging and managing virtual desktops
Knowledge of administering VMs through Microsoft Azure
Technical knowledge of Windows Server operating systems
Some after hours and weekend work may be required including being on-call at least once a month
Microsoft Azure Administrator, MCSE, MCITP, CompTIA A+, CompTIA Network+ or equivalent experience
Fluency in written and spoken English

Preferred skills/qualifications:

Experience with Exchange/Office365 Hybrid Deployments, SCCM in a mixed Windows/OSX environment, Crowdstrike and/or other antivirus and end-point security solutions, MSS, Unified Communications with video, SIP/VOIP telephony or Active Directory Federation Services 2.0/SAML2/Identity Management
Utilizing tools like Terraform, Azure CLI, or other IaC technologies to automate the provisioning and management of cloud resources
Experience with call center operations

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