IT System Ops Administrator/Engineer

Roles & Responsibilities:

• Minimum 4Yrs + System administration experience.
• In Depth Knowledge Windows servers administration (AD, DHCP, WDS and DNS.) and Linux administration
• Backups administration (Veeam software)
• Vulnerability resolving skills (rapid7, bitsight, upguard)
• VMware administration
• Storage Management (Synology, Qnap, NetApp)
• strong knowledge in scripting language.
• Guide NOC team for resolving the issues.
• Disaster Recovery Planning
• Servers Patching
• SOP document preparation and SOC/ISO audit documentation.
• Knowledge in Loadbalancer
• cloud Knowledge (AWS,AZURE,GCP )
• User Management
• Incident Handling
• Good Knowledge in servers hardware.
• Basic networking.
• Quickly diagnose and resolve system issues and outages to minimize impact.
• Antivirus (CrowdStrike, Sophos)
• Monitor and audit security logs for suspicious activities
• Research and Development for key IT infrastructure and strategies.
• Ensure redundancy and stability for all critical systems.
• Escalate/communicate issues and concerns as necessary.
• Good troubleshooting skills.
• Excellent written and verbal communication.
• Certifications are an added advantage.
• should be comfortable with rotational shifts (A,B,EST,C)

Accountable:

• Ensuring that service processes and procedures are delivered and operated according to professional practices and standards.
• Managing, processing and coordinating appropriate and timely response to Incidents and Servicedesk requests.

Team Player

• Take ownership for assigned tasks and be proactive.
• Perform all duties with a level of integrity and honesty that represents Patra in a positive manner.

Minimum Requirements

• At least 4yrs of experience in monitoring and handing server and network related issues.
• Bachelors degree, Any IT certifications are added advantage.

Working Conditions

• Work from home/Office
• Minimum internet speed of 50 mbps download and 10 mbps upload; Directly connected into modem; No satellite