About PATRA Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines. Mode of Work : Both WFH & WFO Job Location : Hyderabad Flexible for rotational shifts including night Open for travelling to other PATRA offices based on business needs CORE DUTIES: Responsible for designing, organizing, modifying, installing, and supporting the company's network systems. Designs and supports LANs, WANs, Internet and intranet systems, network segments, VPN tunnels, and Wifi systems. The Sr. Network Administrator is expected to provide escalation technical support for the team and be a lead in network project implementations. Configure and support LANs, WANs, VPNs, IPSec tunnels, network segments, Internet, and intranet systems. Install and maintain network hardware and software and create network diagrams and SOPs. Analyze and isolate network issues. Monitor networks to ensure security and availability to specific users and systems. Complete firewall and switch log reviews to identify areas of opportunity. Evaluate and modify system configurations to improve network performance. Complete service desk tickets. Develop automation scripts for Firewall and Switches. Resolve Escalations needs for the Networking team. Determine network and system requirements. Support relationship development with ISPs across India locations (TATA, Airtel, etc.) Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations Design and deploy networks infrastructure, including VLANs, DHCP scopes, firewall access rules etc. Assign routing protocols and routing table configuration for Layer3 site to site and switch routing. Support customers with IPSEC tunnel configurations using Phase 2 NATing. Manage Cisco switch stacks in operations centers. Assign configuration of authentication and authorisation of directory services. Support scaled deployments of VPN configurations and other network optimisations. Maintain Intrusion Detection, Intrusion Prevention and network AV/AM systems. EQUAL EMPLOYMENT OPPORTUNITY Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.
Facilities executives are responsible for providing financial and administrative support to the executive in a professional and timely manner. Needs to work one-to-one with the team on a wide variety of matters. The candidate must be flexible to meet the demands of our growing organization. The ideal candidate will have a cheery disposition, impeccable organizational skills and ready to work in shifts. Job Role and responsibilities This role act as the primary point of contact between the executives and internal/external clients. Basic knowledge on HT & LT equipment (Transformers, DG & Breakers). Knowledge on UPS system. Knowledge on HVAC system, FAS and PAS systems. PPM calendar preparation & management-based OEM protocol. Knowledge on housekeeping services. Have command on HK chemicals. Able to manage HK & Electrical team. Handle requests, feedback, and queries quickly and professionally. Daily facility rounds for facility upkeeping. Should understand the basic financial terminology and be able to manage. Monitor office supply levels; reorder when appropriate. Produce professional-quality reports, presentations, and briefs. Perform the task accurately which is delegated by team members & mentors. Must take care of MEP material inventory and management. Maintain strong relationships with vendors on supplies and services. Develop and carry out an efficient documentation and filing system for both paper and electronic records. Maintain a daily electronic journal, arrange meetings and appointments, and provide reminders as needed, maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations. Job requirements and qualifications Minimum Graduation/Diploma with Electrical background preferable. Good organisational and time management skills. Ability to work under pressure and tight deadlines. Excellent interpersonal skills. Outspoken and written communication skills. Knowledge of office management systems and procedures. Excellent time management skills and ability to prioritise work. Attention to detail and problem-solving ability. Collaborate with team members to achieve better results. Able to work in a highly productive lean team environment,
Roles & Responsibilities: Minimum 4Yrs + System administration experience. In Depth Knowledge Windows servers administration (AD, DHCP, WDS and DNS.) and Linux administration Backups administration (Veeam software) Vulnerability resolving skills (rapid7, bitsight, upguard) VMware administration Storage Management (Synology, Qnap, NetApp) strong knowledge in scripting language. Guide NOC team for resolving the issues. Disaster Recovery Planning Servers Patching SOP document preparation and SOC/ISO audit documentation. Knowledge in Loadbalancer cloud Knowledge (AWS,AZURE,GCP ) User Management Incident Handling Good Knowledge in servers hardware. Basic networking. Quickly diagnose and resolve system issues and outages to minimize impact. Antivirus (CrowdStrike, Sophos) Monitor and audit security logs for suspicious activities Research and Development for key IT infrastructure and strategies. Ensure redundancy and stability for all critical systems. Escalate/communicate issues and concerns as necessary. Good troubleshooting skills. Excellent written and verbal communication. Certifications are an added advantage. should be comfortable with rotational shifts (A,B,EST,C) Accountable: Ensuring that service processes and procedures are delivered and operated according to professional practices and standards. Managing, processing and coordinating appropriate and timely response to Incidents and Servicedesk requests. Team Player Take ownership for assigned tasks and be proactive. Perform all duties with a level of integrity and honesty that represents Patra in a positive manner. Minimum Requirements At least 4yrs of experience in monitoring and handing server and network related issues. Bachelors degree, Any IT certifications are added advantage. Working Conditions Work from home/Office Minimum internet speed of 50 mbps download and 10 mbps upload; Directly connected into modem; No satellite
About Patra If you're good at what you do, work anywhere. If you're the best at what you do, come to work at Patra! We are leading the way in providing Technology-Enabled Services to the insurance industry. We have a culture first approach that puts inclusivity and work/life balance at the forefront. About this job As part of the Data, Analytics & Reporting team, the Data Analyst will be responsible for collecting, organizing and analyzing the business data. This individual will work closely with divisions throughout the organization to develop and implement strategies that leverage data to enable enhanced decision making. The ideal candidate will possess sound technical skills in BI & RDBMS, as well as sound exposure in analytics and generating business insights. Core Responsibilities: Data Collection: Assist in collecting, cleansing, and organizing data from various sources Research opportunities for data acquisition and new uses for existing data Recommend ways to improve data reliability, efficiency and quality Design, build, maintain and optimize ETL for loading data marts and the EDW Data Modeling: Prototype the development of databases, data collection systems and data analytics Design, implement and maintain logical and physical data models for operations data stores and the enterprise data warehouse Data Analysis: Identify, analyze, and interpret trends or patterns in datasets Interpret data, analyze results using statistical techniques and provide ongoing insights Report Generation: Design and build comprehensive reports/dashboards to inform business decisions Prepare reports and visualizations Communicate findings to business users Leadership Train data analysts on proper use of data models and ETLs Support: Train end users on new reports and dashboards Monitors and maintains data load jobs Responds to end user requests for data or help with reports Minimum Requirements - Education & Experience A bachelors degree or equivalent in relevant fields such as Engineering, Economics, Finance, Computer Science or Statistics. Minimum 5 years of relevant experience in data analytics with basic knowledge of Relational Database Management Systems. P&C insurance and consulting experience preferred. Knowledge, Skills and Abilities: Ability to create basic data visualisation outputs for business users Proficiency in Excel or other visualisation tools Capable of working under deadlines while maintaining accuracy Aware of workflow in CRM / support / service ticketing systems Entry-level data analyst skilled in transforming raw data into actionable insights and efficiently handling ad-hoc data queries Experience with the following tools: Tableau and databases SQL Server Compensation: Competitive Salary / Benefits / PTO Physical Requirements* Constantly perform desk-based computer tasks Frequent sitting Occasionally stand/walk, writing by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds Sort/file paperwork, rarely twist/bend/stoop/squat * Consistent with its obligations under the law, the Patra Corp will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Work Standards Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned Subject to and expected to comply with all applicable Patra Corp policies and procedures
FIND ON MAP