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TEAM THAI..
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IT Support Technician

IT Support Technician

TEAM THAI..

1 - 5 years

0 Lacs

kozhikode kerala

Posted:1 month ago| Platform: Shine logo

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Skills Required

it support data analysis permissions software installation resolving it support requests computer systems diagnosing problems configurations settings onboarding process hardware drivers ticketing system

Work Mode

On-site

Job Type

Full Time

Job Description

As an IT Support Specialist, you will be responsible for resolving IT support requests from employees, answering their questions regarding computer systems, and gathering and analyzing data to diagnose problems with computer systems. You will also be changing configurations, settings, and permissions to fix computer issues, generating sign-ins for new hires during the onboarding process, and installing new software and hardware drivers while updating existing ones as needed. Additionally, you will be updating employees on the status of their service requests and logging all service requests while updating tickets as needed. Qualifications Required: - Diploma (Preferred) The company provides the following benefits: - Food provided - Health insurance - Internet reimbursement - Life insurance - Provident Fund Please note that the work location is in person at Kozhikode, Kerala. This is a full-time position with day shift timings.,

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IT Support Technician