IT Support Engineer with UiPath and Scripting || Hyderabad

5 - 9 years

4 - 9 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Key Responsibilities:

  • Provide L1, L2 support for desktops, laptops, mobile devices, printers, and Microsoft 365 tools (Outlook, Teams, OneDrive).
  • Manage user accounts, permissions, and access reviews via Active Directory.
  • Monitor helpdesk tickets, handle onboarding/offboarding tasks, and resolve common IT issues (passwords, VPN, printing, software installs).
  • Troubleshoot network, hardware, and software issues; escalate to L3 if needed.
  • Develop, monitor, and support RPA bots (UiPath preferred) and automation scripts (PowerShell/Python).
  • Maintain and monitor automation bots in production, ensuring operational stability and error handling.
  • Collaborate with cross-functional teams, including business analysts, developers, and infrastructure teams, to identify automation opportunities.
  • Document processes and maintain technical guides.
  • Support integration of AI tools or chatbots for IT and business automation.
  • Develop or maintain automation scripts using PowerShell, Python, or batch scripting for repetitive IT tasks.

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