IT Software Support

As an IT Software Support Specialist at Muthoot Microfin in Chennai, you will play a crucial role in ensuring the smooth functioning of software applications and providing technical support to end-users. Your responsibilities will include: - Troubleshooting software issues and resolving user queries promptly. - Performing routine system maintenance to optimize software performance. - Collaborating with cross-functional teams to address technical challenges effectively. - Documenting issues and solutions for future reference. - Assisting in implementing software upgrades and updates to enhance system efficiency. To excel in this role, you should possess the following qualifications: - Proficiency in troubleshooting software problems and offering timely technical support. - Experience in system maintenance, software configuration, and managing updates. - Strong understanding of IT software systems, including setup and monitoring. - Knowledge of database management and the ability to analyze and resolve system-related issues. - Clear and effective communication skills to guide users and collaborate with team members. - Proactive problem-solving approach, with the capability to work on-site in Chennai. - A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. - Prior experience in IT software support within the financial or microfinance sector would be advantageous. As an IT Software Support Specialist at Muthoot Microfin in Chennai, you will play a crucial role in ensuring the smooth functioning of software applications and providing technical support to end-users. Your responsibilities will include: - Troubleshooting software issues and resolving user queries promptly. - Performing routine system maintenance to optimize software performance. - Collaborating with cross-functional teams to address technical challenges effectively. - Documenting issues and solutions for future reference. - Assisting in implementing software upgrades and updates to enhance system efficiency. To excel in this role, you should possess the following qualifications: - Proficiency in troubleshooting software problems and offering timely technical support. - Experience in system maintenance, software configuration, and managing updates. - Strong understanding of IT software systems, including setup and monitoring. - Knowledge of database management and the ability to analyze and resolve system-related issues. - Clear and effective communication skills to guide users and collaborate with team members. - Proactive problem-solving approach, with the capability to work on-site in Chennai. - A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. - Prior experience in IT software support within the financial or microfinance sector would be advantageous.