IT service desk Engineer [3+ years]

Programming.com

3 years

0 Lacs

pune maharashtra india

Posted:5 days ago| Platform:

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Skills Required

service technology support servicenow networking tcp ip management communication troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Bachelor's degree required. Preferred in Information Technology or a related field.
Minimum of 3 years of experience in an IT Service Desk or technical support role.
Proficient in using ServiceNow for ticketing and ITSM processes.
Strong knowledge of Windows OS, Office 365, and common laptops and user applications.
Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Experience with Active Directory and basic user management tasks.
Excellent verbal and written communication skills.
Strong customer service orientation and troubleshooting abilities

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