IT Resource Lead 2

Job Description

The IT Resource Lead is responsible for supporting resource allocation, workforce planning, and operational management for Development and QA teams. This role ensures that resources are effectively assigned to projects, balancing skills, availability, and business priorities. The IT Resource Lead will collaborate with project managers, and Platform directors to track resource utilization, forecast demand, and support the professional development of IT team members Assist in resource allocation and planning , ensuring alignment of IT professionals to projects based on skill sets, project needs, and timelines. Work closely with Project Managers, Dev Managers, QA mangers, BA managers to track and adjust resource assignments as project priorities evolve. Serve as the primary point of contact for resource-related issues and conflicts Monitor and support team development, helping identify skill gaps and coordinating training or upskilling opportunities. Provide regular reports on resource utilization, availability, and project alignment. Analyze resource allocation trends and recommend improvements to enhance productivity and efficiency. Other duties as assigned. EDUCATION/ CERTIFICATIONS Bachelor's degree in engineering or computer science or MCA PMP Certification is a 'plus' TECHNICAL/SOFT SKILLS Microsoft Office skills (Project, SharePoint, OneNote) Thorough understanding of IT application lifecycle and methods; Waterfall and Agile. Strong verbal and written communication skills, ability to create effective documents and review them with key project stakeholders and multiple levels of the organization Effective organization and time management skills. Strong attention to detail EXPERIENCE 5-8 years of Resource Management, and people management experience Proven experience in managing IT teams and resources in a dynamic environment. Previous experience working in a large organization, professional services firm or CPA firm Ability to work effectively under pressure and handle multiple priorities. Detail-oriented with strong organizational skills.