Name of the position: IT Operations Technician (CI/CD & DevOps Engineer)
Location: UK (Berkshire/ Central London)
No.of resources needed for this position: 01
Mode : Full-Time
Years of experience: 2 to 3 Years
Role Overview
We are seeking an experienced
IT Operations Technician with CI/CD and DevOps expertise
to deliver consulting and operational services to enterprise end clients. The role focuses on designing, implementing, and operating automated delivery pipelines, infrastructure, and operational tooling to enable reliable, secure, and scalable software delivery. The successful candidate will work closely with development, security, and operations teams, contributing to high-quality service delivery and continuous improvement across environments.
Key Responsibilities / Deliverables
CI/CD & DevOps Delivery
-
Design, implement, and maintain
automated CI/CD pipelines
to streamline build, test, and deployment processes. -
Reduce manual intervention and errors while accelerating development and release cycles.
Infrastructure as Code (IaC)
-
Develop and manage infrastructure using
Infrastructure as Code
principles. -
Ensure environments are consistent, repeatable, scalable, and compliant.
System Monitoring & Logging
-
Implement and manage
monitoring, alerting, and logging solutions
to track system health, performance, and availability. -
Enable proactive incident detection, root cause analysis, and optimisation.
Security Implementation (DevSecOps)
-
Embed
security controls
into the development and deployment lifecycle. -
Implement vulnerability scanning, security automation, and compliance enforcement aligned with organisational and regulatory standards.
Deployment Management
-
Automate and oversee application deployments across multiple environments.
-
Ensure
minimal downtime
, smooth transitions, and rollback strategies where required.
Troubleshooting & Incident Resolution
-
Identify, diagnose, and resolve issues across CI/CD pipelines, infrastructure, and applications.
-
Provide timely resolution to incidents and contribute to problem management activities.
Performance Optimisation
Collaboration & Communication
-
Act as a bridge between
development, operations, and security teams
. -
Promote DevOps best practices and a culture of shared ownership and continuous learning.
Documentation
-
Produce and maintain clear documentation covering processes, configurations, pipelines, and infrastructure.
-
Support knowledge transfer and long-term maintainability.
Process Improvement
-
Continuously assess and improve delivery and operational processes.
-
Identify opportunities to optimise efficiency, quality, and cost.
Required Skills & Experience
-
Strong experience in
CI/CD pipeline design and automation
-
Hands-on experience with
Infrastructure as Code
tools (e.g. Terraform, ARM, CloudFormation, etc.) -
Experience with
monitoring and logging platforms
-
Solid understanding of
DevOps and DevSecOps practices
-
Strong troubleshooting and problem-solving skills
-
Experience working in
client-facing or consulting environments
-
Ability to work across
on-site and remote delivery models
Desirable Skills
-
Cloud platform experience (Azure, AWS, or GCP)
-
Containerisation and orchestration (Docker, Kubernetes)
-
Scripting and automation (PowerShell, Bash, Python, etc.)
-
Knowledge of IT service management practices (ITIL)
Personal Attributes
-
Strong communicator with the ability to engage technical and non-technical stakeholders
-
Proactive, self-motivated, and delivery-focused
-
Continuous improvement mindset
-
Comfortable working in dynamic, multi-client environments