IT Network & Desktop Administrator

As an experienced IT Network Administrator, you will play a crucial role in maintaining and supporting our organization's IT infrastructure. Your responsibilities will include ensuring network reliability, device functionality, data security, and providing seamless user support. Your daily tasks will involve maintaining and troubleshooting desktops, laptops, and related hardware/software for optimal performance. You will be required to offer hands-on technical support to users, resolving system issues promptly. Monitoring and configuring network security systems such as firewalls, antivirus, and data protection protocols will be essential for safeguarding our network. In addition, you will be responsible for administering servers, managing routine maintenance, backups, and performance optimization. Managing user accounts, permissions, and group policies will also fall under your purview. Keeping track of IT hardware and software inventory to maintain up-to-date asset records and license compliance will be crucial for efficient operations. Your role will also involve maintaining structured cabling, switches, routers, and wireless devices. Installing, upgrading, and patching operating systems and software as required will be part of your routine tasks. Coordinating with third-party vendors for IT procurement, AMC services, and system warranties will also be necessary. Documentation is a key aspect of this role; you will need to document all IT processes, incidents, and solutions for knowledge sharing and compliance. Implementing and testing data backup and recovery plans regularly will be crucial for data security. Conducting periodic IT audits and recommending improvements to reduce risk and increase efficiency will be part of your responsibilities. Moreover, you will train users on basic IT best practices and tools usage and handle basic administrative tasks such as IT budgeting, purchase requests, and vendor follow-ups. To qualify for this role, you should have a minimum of 3 years of proven experience in IT and network/system administration. Strong understanding of hardware troubleshooting, OS support, and network infrastructure is essential. Proficiency in configuring and managing firewalls, switches, servers, and VPNs is required. Familiarity with Active Directory, DHCP, DNS, and group policy management is also crucial. Experience with backup solutions and disaster recovery planning is preferred. Strong stock/inventory management skills for IT assets and consumables will be beneficial for this role. Excellent documentation, organizational, and communication skills are necessary to excel in this position.,