8 Os Support Jobs

As an experienced IT Network Administrator, you will play a crucial role in maintaining and supporting our organization's IT infrastructure. Your responsibilities will include ensuring network reliability, device functionality, data security, and providing seamless user support. Your daily tasks will involve maintaining and troubleshooting desktops, laptops, and related hardware/software for optimal performance. You will be required to offer hands-on technical support to users, resolving system issues promptly. Monitoring and configuring network security systems such as firewalls, antivirus, and data protection protocols will be essential for safeguarding our network. In addition, you will be responsible for administering servers, managing routine maintenance, backups, and performance optimization. Managing user accounts, permissions, and group policies will also fall under your purview. Keeping track of IT hardware and software inventory to maintain up-to-date asset records and license compliance will be crucial for efficient operations. Your role will also involve maintaining structured cabling, switches, routers, and wireless devices. Installing, upgrading, and patching operating systems and software as required will be part of your routine tasks. Coordinating with third-party vendors for IT procurement, AMC services, and system warranties will also be necessary. Documentation is a key aspect of this role; you will need to document all IT processes, incidents, and solutions for knowledge sharing and compliance. Implementing and testing data backup and recovery plans regularly will be crucial for data security. Conducting periodic IT audits and recommending improvements to reduce risk and increase efficiency will be part of your responsibilities. Moreover, you will train users on basic IT best practices and tools usage and handle basic administrative tasks such as IT budgeting, purchase requests, and vendor follow-ups. To qualify for this role, you should have a minimum of 3 years of proven experience in IT and network/system administration. Strong understanding of hardware troubleshooting, OS support, and network infrastructure is essential. Proficiency in configuring and managing firewalls, switches, servers, and VPNs is required. Familiarity with Active Directory, DHCP, DNS, and group policy management is also crucial. Experience with backup solutions and disaster recovery planning is preferred. Strong stock/inventory management skills for IT assets and consumables will be beneficial for this role. Excellent documentation, organizational, and communication skills are necessary to excel in this position.,

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : •Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : •Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : •Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : •Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Responsibilities/ Duties Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis and overseeing the development and installation of new networking and computing infrastructures. Providing support for the installation, configuration, testing, and maintenance of OS, application software, and system management tools. Implementing best practices for system security and data backups. Anticipating potential issues or bottlenecks and identifying possible solutions. Troubleshooting and resolving all technical issues when they arise. Communicating effectively to ensure the setup process runs smoothly. Administer and optimize VDI solutions to provide a seamless and secure virtual desktop experience. Collaborate with end-users and IT teams to troubleshoot VDI-related issues and ensure optimal performance. Solve any issues which occurs into the company owned devices such as Google Workspace, Slack and Zoom Develop tooling and processes to facilitate end-user asset management, provisioning and tracking. Build and maintain cross-functional relationships with internal teams to drive initiatives. Oversee and provide operations support including account management, workflow, log analysis, troubleshooting and service optimization. Assist in ongoing evaluation and management of major vendor relationships and outsourcing arrangements. Develop system-monitoring and support automation to enhance and scale the quality of support. Provide emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed. Criteria for the Role! Bachelor's degree in computer science, information systems, or related field. Proven track record of installing, configuring, and troubleshooting Linux, Windows and Mac. Exceptional knowledge of networking technologies (OSI network layers, TCP/IP). Familiarity with administration, performance tuning, and system monitoring. Good communication skills (written, verbal, and face-to-face). Experience administering SaaS applications, Google Workspace, Slack, and Zoom In-depth knowledge of identity and access management concepts and practices. Ability to create, analyze and action the output of custom reports. Proven track record of Network Management. Access points setting up and managing LAN and WAN networks, firewall and switches. Familiarity with compliance is a good to have Has managed or has experience maintaining and installing Video Solutions(Hikvision, Cisco or Omni). CCTV and DVR. Competency Information security and integration skills Asset management skills Understanding of networks Communication Skills Problem solving Strategic thinking Attention to details.

Provide L1 technical support for software issues. Troubleshoot hardware , software and network issues. Log incidents, guide users, and ensure timely resolution as per SLAs. Required Candidate profile Only Male freshers with basic tech knowledge. Good communication skills in English. Customer-focused mindset, eager to learn

TECHNICAL SKILLS REQUIRED a. Windows installation and configuration (Window 7/10/11) b. Windows based server management c. Active Directory Services management d. Email server management for MS-Exchange, Mdaemon and other mail servers e. Hardware desktop assembly f. Installation of Windows applications and peripherals (printers, scanners etc.) g. MS office installation and configuration h. Basic Router Administration i. Basic Firewall Management OTHER REQUIREMENTS 1. Personnel should have good communication skills 2. Ready to work in field, in house and site 3. Should be good in handling customers in case of any escalations New hires will be responsible for providing onsite hardware and networking support on Windows based platform for desktops and server systems Opportunity to work under guidance of award winning seniors with 30+ years of industry experience. Rich interaction with colleagues having multi-disciplinary IT skills in networking, server administration, database management and IT security.