IT Manager

Job Description

Job Summary: We are looking for a proactive and experienced Network & IT Manager to lead and manage the organizations network and IT operations. This role requires strategic oversight of all networking infrastructure, IT systems, connectivity solutions, and endpoint management. The ideal candidate will be responsible for ensuring secure, reliable, and scalable network and IT operations across the organization, while also supporting MacBook environments and managing a small technical team or vendor relationships where applicable. Interested candidate can share your resume on 9958117259 or juhi.sawant@sterling-outsourcing.com Key Responsibilities: Lead and manage the organization's overall IT infrastructure including network, security, hardware, and software systems. Design, implement, and maintain robust and scalable network architecture (LAN, WAN, Wi-Fi, VPN, Firewall). Oversee ISP management, bandwidth optimization, and ensure uptime across all departments. Handle planning and execution of LAN cabling, hardware setup, and IT asset allocation. Implement and enforce IT policies, cybersecurity measures, and data protection protocols. Manage configuration, updates, and troubleshooting of IT systems including servers, firewalls, routers, switches, and endpoints. Provide hands-on support and resolution for complex IT and connectivity issues. Ensure smooth integration and support for MacBook devices and MacOS environments. Maintain network and IT documentation, manage inventory, and ensure compliance with internal controls and audits. Liaise with third-party vendors and service providers for procurement, maintenance, and escalation support. Plan for future IT infrastructure growth and technology upgrades aligned with business goals. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT/network administration, with at least 2 years in a leadership or managerial role. In-depth knowledge of network and systems architecture, firewall/security management, and IT best practices. Proficiency in managing MacBook devices and cross-platform environments (Mac/Windows). Strong troubleshooting skills, analytical thinking, and the ability to prioritize tasks. Excellent leadership, communication, and documentation abilities. Relevant certifications such as CCNP, CompTIA Security+, ITIL, or equivalent are highly preferred. Preferred Qualifications: Experience with cloud-based networking or hybrid infrastructures. Familiarity with enterprise software tools (e.g., Active Directory, MDM solutions, endpoint security tools). Prior experience in startups or high-growth environments. Required Skills & Qualifications: Proven experience as a Network Administrator or in a similar role. Strong knowledge of network protocols, firewall configurations, routing, and switching. Hands-on experience with LAN/WAN administration, cabling, and network hardware. Familiarity with MacOS and managing connectivity for MacBook devices. Understanding of cybersecurity best practices related to network infrastructure. Ability to troubleshoot and resolve complex network issues. Excellent documentation, communication, and organizational skills. Relevant certifications (e.g., CCNA, CompTIA Network+) are preferred. Preferred Qualifications: Experience working in a multi-office setup or distributed network environment. Exposure to enterprise-grade network monitoring tools. Ability to work independently and as part of a team under minimal supervision.