IT Manager

Role & responsibilities

Expertise with implementing, configuring, and testing solutions. Strong critical thinking and decision-making skills. Firm grasp on IT infrastructure and operations best practices.

Preferred candidate profile

• Implementation of various apps/softwares purchased by the company: Recibo for sales/distribution management, HRMS, Fleetex-Logistics application for management of vehicle fleet/cost control etc. You will need to study/observe these applications and give a report on what are the shortcomings in the apps and its implementation and plan fixing the same.
• Maintain essential IT operations, including operating systems, security tools, applications, cloud servers, email systems, laptops, desktops, software, and hardware.
• Research and evaluate emerging technologies, software applications & capable hardware.
• Own IT projects, solutions, and key responsibilities within a larger business initiative.
• Move towards digitization of the departmental processes.
• Study the existing software & applications being used by the company like Recibo for Sales & Distribution Management System (DMS), Fleetex (Logistics application) for company fleet management, SANS Smart HRMS etc. and identify shortcomings in these applications.
• Recommend suggestions for enhancing the existing applications with vendors after gap identification or suggest new applications to overcome present issues/challenges.
• Spearhead multi location implementation of the existing/new applications and ensure 100% utilization & adoption by intended users.
• Continuously analyze current process, technologies and vendors to identify areas of improvement.
• Develop & execute disaster procedures, and maintain data backups preferably in cloud.
• Prepare cost benefits analysis reports for management when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
• Train employees on both software and hardware, troubleshoot, and provide technical support when needed
• Assist stakeholders with backend app data & generate reports as per requirement.
• SAP implementation