IT Helpdesk Support Intern

0.0 - 1.0 years

0.0 Lacs P.A.

Mohali

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

InternNetworkingSecurity systemsRemote desktopActive directoryHardwareManagementIT helpdeskTechnical supportoffice 365

Work Mode

Work from Office

Job Type

Internship

Job Description

Job Summary: We are seeking a dedicated and customer-oriented IT Helpdesk Support Intern professional to join our team. The ideal candidate will provide technical assistance and support to end-users, ensuring the smooth operation of IT systems and services. Key Responsibilities: Respond to user inquiries and provide technical support via phone, email, or remote desktop tools. Diagnose and resolve basic hardware, software, and network issues remotely. Install, configure, and maintain basic computer systems and applications through remote management tools. Basic knowledge of Active Directory and Office 365. Basic knowledge of servers, networks, and security systems. Collaborate with other IT team members to resolve complex issues.

Cybersecurity
Tech City

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