IT Head

Role & responsibilities

IT Leadership & Team Management

Lead the IT department with a vision aligned to pharma business goals

Build and mentor high-performing teams across infrastructure, cybersecurity, and applications

Collaborate with QA, Regulatory Affairs, Manufacturing, and R&D

Drive change through effective communication and stakeholder engagement

Computer System Validation (CSV)

Manage CSV for regulated systems (ERP, LIMS, MES)

Develop Validation Master Plans and system-specific protocols

Conduct IQ/OQ/PQ qualifications and maintain traceability matrices

Align with FDA 21 CFR Part 11, EU Annex 11, WHO GMP

Promote cross-functional training and audit readiness

IT Compliance & Governance

Align IT operations with global frameworks (GxP, GDPR, HIPAA, ISPE, ICH)

Implement change management protocols and maintain audit trails

Adopt ITIL and governance frameworks for service delivery

Conduct internal audits and support external inspections

Cybersecurity tools, backup solutions, ERP/LIMS systems

System integration, data migration, automation

Design and implement DR/BC plans

Conduct regular DR drills and align with enterprise risk strategies

Cybersecurity & Risk Management

Deploy ISMS, VAPT, and Cyber Maturity Assessments

Ensure data protection via firewalls, encryption, and access controls

Promote cybersecurity awareness and conduct regular assessments

Regulatory Compliance & Documentation

Ensure systems comply with GMP, cGMP, CDSCO, WHO GMP

Maintain validation protocols and support electronic records/signatures

Experience supporting audits and maintaining compliance

Digital Transformation & Innovation

Lead initiatives in AI/ML, IoT, and automation

Drive cloud adoption (AWS/Azure) and mobile platform integration

Evaluate emerging technologies for strategic investment

Infrastructure & Vendor Management

Manage servers, networks, virtualization, and cloud platforms

Optimize IT budgets and monitor system performance

Evaluate vendors, negotiate SLAs, and conduct performance audits

Preferred Certifications

ITIL, CCNA/CCNP, MCP, MCSA

ISO 27001, PMP, CISSP