IT Expert For Communication & Collaboration Services

Rohde Schwarz

4 - 6 years

3 - 8 Lacs

Delhi Delhi India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Microsoft & SAP services ITIL Certified)

Work Mode

On-site

Job Type

Full Time

Job Description

Your Tasks

Manage and maintain global communication and collaboration platforms such as Microsoft Teams, Exchange, or SAP Workzone
Ensure smooth operation of email & telecommunication systems, instant messaging, and video conferencing tools
Monitor system performance and implement necessary updates and patches according to ITIL standards
Document features and changes for administrators and end users via FAQ pages and manuals
Support end-users in effective use of communication and collaboration tools
Align with other IT teams to integrate communication tools with other systems
Collaborate as part of a global IT Communication & Collaboration service team

Your Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field
24 years of proven experience in application operation, maintenance, and troubleshooting of Microsoft & SAP services (e.g., MS Teams, Exchange)
In-depth skills related to application lifecycle, including security and maintenance procedures for Microsoft Applications and the M365 environment
Familiarity with cloud platforms and proven experience with service management tools like ServiceNow
Relevant certifications are a plus (e.g., Microsoft Certified, ITIL Certified)
Strong global communication and collaboration skills
Fluent English, both spoken and written
PowerShell scripting skills are helpful

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