IT Executive Retail Operations (ERP & Store Systems)

**Job Description:** **Role Overview:** As an IT Executive in Retail Operations at Uni Seoul, you will have a critical role in supporting the store-level and back-office IT infrastructure. Your responsibilities will include ensuring the smooth operations of POS systems, ERP (Ginesys), servers, and connected devices. This position requires a blend of technical expertise and the ability to support store rollouts, stock audits, and retail technology integrations. **Key Responsibilities:** - Manage Ginesys ERP & POS systems, including user creation, role permissions, item master updates, tax configurations, and policy settings. - Configure and update offers, vouchers, numbering sequences, and promotions at the store level. - Generate reports, analytics, and dashboards from Ginesys POS/ERP to support business decisions. - Support stock audits by reconciling ERP and POS data. - Handle server installation and configuration for new store openings and back-office systems. - Install and configure printers, billing devices, and barcode software (Bartender). - Support POS hardware setup including billing printers, scanners, and cash drawers. - Manage SQL database installation and support for ERP/POS systems. - Troubleshoot LAN/WAN, routers, and switching issues. - Install and configure OS, desktop systems, and Microsoft Outlook. - Support CCTV installations (Hikvision/Dahua) and system integrations. - Conduct stock audit checks in ERP and POS systems at the store level. - Ensure data accuracy between system records and physical stock. - Provide detailed reports on variances and corrective measures. - Support IT setup for new store launches, including ERP configuration, system installations, and connectivity. - Train store staff on using POS/ERP systems effectively. **Qualifications & Skills:** - Bachelors degree in Computer Science / IT / Commerce / related field. - 3-7 years of experience in retail IT operations, ERP (Ginesys), and POS systems. - Strong knowledge of ERP configuration, stock audit processes, and retail system setups. - Hands-on experience in SQL, networking, OS installations, and printer/device setups. - Experience with Ginesys POS Analytics & report generation. - Excellent troubleshooting, problem-solving, and communication skills. - Ability to travel for store audits, system rollouts, and support visits. (Note: No additional company details were provided in the job description),