3 Os Installations Jobs

You are a skilled and reliable Computer Hardware and Networking Technician with a minimum of 2 years of hands-on experience in the field. Your main responsibilities will include installing, maintaining, and troubleshooting computer systems, peripherals, and networking infrastructure. You will be expected to install, configure, and troubleshoot desktops, laptops, printers, and peripherals. Additionally, you will set up and maintain wired and wireless networks, routers, and switches. Performing system upgrades, OS installations, and hardware replacements will also be part of your duties. It will be your responsibility to diagnose and resolve hardware, software, and network issues, ensure regular data backups, and maintain system security protocols. Keeping documentation of IT assets and service records up to date, as well as providing support for both on-site and remote users, will be crucial in this role. Requirements for this position include a minimum of 2 years of relevant experience in hardware and networking, strong knowledge of Windows OS, basic networking concepts, and hardware components. Experience with LAN/WAN, Wi-Fi configuration, and IP addressing is also necessary. Other essential skills include the ability to work independently, manage time effectively, good communication, and problem-solving skills. A diploma or certification in IT/Computer Hardware & Networking is preferred. This is a full-time position with benefits such as cell phone reimbursement, commuter assistance, and health insurance. The job location is in Nagercoil, Tamil Nadu, and reliable commute or planning to relocate before starting work is required. Experience in Computer Hardware for at least 1 year is mandatory for this role. You will be expected to work in person and demonstrate your expertise in hardware and networking to fulfill the responsibilities effectively.,

Job Overview The Desktop Support Specialist will be responsible for the effective and efficient management of end-user devices within the organization. This role involves addressing hardware, software, and network issues to ensure smooth operations. The ideal candidate will have a strong background in Windows, Linux, and MAC OS environments and will work closely with remote teams to support network and security devices. This position requires excellent troubleshooting skills, strong organizational abilities, and a commitment to maintaining high service levels. Key Responsibilities End User Device Management: Hardware & Software Troubleshooting: Address and resolve hardware, operating system, and software issues on computer systems, ensuring minimal disruption to end users. Office Applications Support: Provide support for office applications and basic business tools, including authentication via Active Directory. Network Configuration Management: Manage and troubleshoot LAN, Internet, VPN, IP/Soft Phones, ensuring reliable connectivity and access for end users. Client-Side Security Configurations: Configure and support security tools such as firewalls, antivirus, Data Loss Prevention (DLP), and VPNs on client devices. Peripheral Device Support: Configure and troubleshoot peripherals like printers and scanners. Proactive Maintenance: Conduct scheduled proactive activities, including patching and updates to ensure systems are secure and up-to-date. Backup Configuration Support: Assist in the configuration and management of client-side backup solutions. Operating System Support: Windows Support: Provide comprehensive support for Windows 10 and 11, including installation, configuration, and troubleshooting. Linux & MAC OS Support: Offer support for Linux and MAC OS environments, ensuring all operating systems are optimized for end-user performance. Vendor Coordination: Coordinate with various OEMs and vendors for the configuration, management, and maintenance of hardware and software solutions. Application Infrastructure Support: Provide client-side support for application infrastructure, including email and office applications. Experience with O365 is an added advantage. Documentation & Asset Management: Definitive Library Maintenance: Maintain a definitive library for operating systems, applications, product guides, and device firmware. Configuration Documentation: Update and manage configuration documents regularly. Asset Inventory Management: Maintain an accurate inventory of assets using the IT Asset Inventory Management tool. Service Level Agreement (SLA) Management: SLA Adherence: Ensure all SLAs are met and escalate issues timely when necessary. Helpdesk Management: Report and manage all incident, service, and change requests using the helpdesk tool. After-Hours Support: Provide after-hours support in emergencies and participate in occasional weekend maintenance activities. Remote Team Coordination: Work in coordination with remote teams to provide onsite support for: Network and security devices. Firewall, IPsec & SSL VPN management. Switching and wireless infrastructure. Required Skills and Qualifications Troubleshooting: Excellent troubleshooting skills with a proven track record in resolving technical issues efficiently. Technical Experience: Proven experience as a computer technician or in a similar IT support role. Time Management: Exceptional organizing and time-management skills to handle multiple tasks simultaneously. Communication: Strong communication abilities, both written and verbal, to interact effectively with end-users and team members. Operating Systems: Proficiency in Windows 10 & 11 operating systems. Experience with Linux OS management. Familiarity with MAC OS management. Network Management: Skilled in managing LAN (Wired & Wireless) networks. Reporting: Ability to generate and maintain detailed reports

1. Hardware and Software Support: Install, configure, and troubleshoot desktops, laptops, and peripherals. Ensure proper functioning of hardware components and resolve hardware-related issues. Install and maintain software applications on desktop systems. 2. Operating System Management: Perform OS installations and upgrades on desktop machines. Troubleshoot and resolve OS-related issues. 3. Printer Support: Diagnose and resolve printer problems, including configuration and maintenance. Provide support for networked and local printers. 4. Customer Service: Deliver exceptional customer service by addressing user issues promptly and professionally. Effectively communicate technical information to non-technical users. 5. Onsite and Remote Support: Provide onsite support to end-users as needed. Offer remote assistance using appropriate tools. 6. Documentation: Maintain accurate records of all support activities, including troubleshooting steps and resolutions. Document system configurations and changes. 7. Collaboration: Collaborate with other IT teams to resolve complex issues. Participate in team meetings and contribute to knowledge-sharing. 8. Security and Compliance: Implement and follow security policies to ensure desktop and laptop security. Assist in compliance with IT security best practices. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad