IT Executive

Key Responsibilities:

• Provide first-line support to users on hardware, software, printer, email, and network issues.
• Install, configure, and maintain desktop systems, laptops, printers, and other IT peripherals.
• Monitor and maintain computer systems and networks.
• Troubleshoot system and network problems and diagnose hardware/software faults.
• Manage user accounts, permissions, and email setup (Office 365).
• Handle installation and configuration of software and applications.
• Maintain inventory of IT assets and update records regularly.
• Perform routine maintenance and updates on systems and software.
• Provide remote support and onsite support as required.
• Ensure data backup and system recovery procedures are properly executed.
• Assist in implementing cybersecurity protocols and best practices.
• Log all support requests, incidents, and resolutions accurately in the helpdesk system.
• Coordinate with vendors for hardware/software procurement and AMC services.
• Maintaining & monitoring the daily IT checklist.
• Manage the Infrastructure & Admin consoles regularly: Active Directory, On-premises Data Storage servers & Hyper-V
• Management, Office 365, SonicWall Firewall, Kaspersky Endpoint Security

Qualification:

• Bachelor's degree in Information Technology or related field
• Minimum 2 years of experience in IT management
• Certifications in relevant IT fields (AWS, Azure Linux, Networking) are a plus
• Strong analytical and troubleshooting skills
• Ability to work independently and as part of a team

Skills:

• Strong knowledge of IT systems and infrastructure
• Proficiency in network management
• Experience with cybersecurity measures
• Excellent problem-solving skills
• Good communication and interpersonal skills
• Familiarity with cloud computing technologie

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Shift:

• Day shift
• Fixed shift

Work Days:

• Monday to Friday

Work Location: In person