IT Executive - Immediate joiner ( preferred local candidate gurugaon

Agility Human Resource Management Services

2 - 4 years

3 Lacs

Gurugram

Posted:9 hours ago| Platform:

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Skills Required

Windows OS Office 365 services IT Support Mac macOS platforms Windows Operating System it executive System Administration Wi-Fi issues Network Administration Operating Systems

Work Mode

Work from Office

Job Type

Full Time

Job Description

IT Administrator

Key Responsibilities:

Provide
day-to-day technical support
for
Windows and Mac laptops
including hardware/software issues, OS troubleshooting, and application support.
Handle
installation and configuration
of new laptops and peripheral devices.
Administer and maintain
Office 365 services
: Exchange Online, Teams, SharePoint, OneDrive, and user licensing.
Install, configure, and manage
XDR/EDR tools
for endpoint protection (e.g., Microsoft Defender XDR, CrowdStrike).
Monitor and
troubleshoot office Wi-Fi issues
(access points, SSID, bandwidth, connectivity drops).
Administer and maintain the
office LAN/WAN
, including switches, routers, firewalls (basic), and VPN.
Maintain and update
hardware/software inventory and asset records
.
Coordinate with vendors or ISPs for service issues and procurement.
Apply
system patches, firmware updates
, and
ensure endpoint compliance
with IT policies.
Document IT procedures, configurations, and troubleshooting guides.

Required Skills & Qualifications:

3+ years of experience in IT support or system/network administration.
Strong working knowledge of
Windows 10/11
and
macOS
platforms.
Experience with
Office 365 administration
(users,mailboxes, password reset, mail backup, licenses).
Experience with
End Point Security deployment and incident handling
.
Proficient in
troubleshooting Wi-Fi and basic network issues
(DNS, DHCP, IP conflicts, wireless access points).
Familiarity with
network devices
: switches, routers, basic firewall rules.
Comfortable with
ticketing systems
,
remote support tools
, and documentation.
Excellent communication, organizational, and problem-solving skills.

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