It Executive

Job Description

Job description- Executive - IT Role & responsibilities IT Asset support & maintenance 1. Managing and monitoring all installed network appliances, systems, and related infrastructure (cloud and on-premise). 2. Handle daily technical support activities on desktop, laptop, Linux, mac devices, printer, scanner, WIFI, CCTV, EPABX, biometric device, etc. Troubleshooting 1. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. 2. Installing, configuring, testing, and maintaining network-related operating systems, and applications/software/management tools. 3. Provide expertise for the overall network systems infrastructure and its support as it relates to all IT technologies. 4. Provide support, troubleshooting on door lock biometric device, adding new user, revoking door access exit employee, daily and monthly attendance report generation. 5. Setup google meet, Microsoft teams, and zoom meeting with conference room display. G-suite Admin 1. Maintain google workspace admin panel. 2. User creation & configuration with mail signature. 3. Backup G Suite data if needed. 4. Secure user authentication, Reset password. 5. Gmail storage up-gradation. 6. Watch Out for Abnormal Usag IT Asset management 1. Maintain complete organization IT asset details. 2. Maintenance IT materials invoice records. 3. Gathering a detailed inventory of an organization's hardware, software, and network assets. 4. Assign asset responsibilities to employees. 5. Ensure audit compliance for the IT assets. 6. Collaborate with management to define cost savings, asset compliances, and service improvements. 7. Monitor software licenses to ensure they comply with license agreements and usage standards. 8. Check IT asset warranties details for branded systems Corporate Account Management- 1. Maintain corporate accounts like GoDaddy, Bitdefender Gravity zone Antivirus, Microsoft account management, Tally Prime, etc. 2. Monitor validity, and renewal process for corporate accounts to ensure they comply with license agreements and usage standards. Tally Data Backup 1. Take backup daily basis tally data from the cloud tally server. 2. Troubleshoot cloud tally server when the issue occurred, remote tally setup, user creation, payment processing for tally cloud subscription, etc. 3. Provide tally data (old/live) to accounts team while require. Preferred candidate profile * Should be preferably a BCA or Any Graduate with IT Diploma/ Certification. * Should have a minimum experience of 2-3 years in similar role.