Posted:2 days ago|
Platform:
On-site
Full Time
Key Responsibilities-
Own the client relationship, acting as the primary point of escalation for key accounts.
Oversee service delivery and ensure client expectations are met or exceeded.
Conduct regular client meetings, reviews, and performance discussions.
Develop account plans to strengthen relationships and drive business growth.
Collaborate with cross-functional teams to resolve issues and implement service improvements.
Analyze client feedback and performance metrics to enhance service quality.
Lead renewal discussions and support upsell/cross-sell initiatives.
Mentor and coach junior team members on client service best practices.
Represent the client’s voice in strategic discussions with internal leadership.
Job Type: Full-time
Pay: ₹15,933.65 - ₹41,195.49 per month
Benefits:
Application Question(s):
Work Location: In person
EP soft Pvt. Ltd.
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
1.91196 - 4.9434 Lacs P.A.
Experience: Not specified
1.91196 - 4.9434 Lacs P.A.
