0 - 1 years

1 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • System Installation & Configuration

    Assist with the installation, configuration, and maintenance of computer systems, software, and peripheral devices.
  • Technical Support

    Provide basic technical support to staff for hardware, software, and networking issues; escalate complex problems to the IT team as necessary.
  • Issue Reporting

    Identify and promptly report system malfunctions, security risks, or other IT-related issues to the appropriate IT personnel.
  • Inventory Management

    Help maintain accurate records of IT inventory, including hardware, software licenses, and accessories.
  • Data Backup & Recovery

    Support regular data backup operations and ensure file recovery procedures are documented and functional.
  • User Account Management

    Assist in setting up and maintaining user accounts, including password resets, access rights, and permissions.
  • Documentation

    Maintain clear and up-to-date documentation of systems, procedures, technical issues, and resolutions.

Skills & Competencies

  • Basic Technical Knowledge

    • Familiarity with Windows operating systems and Microsoft Office Suite.
    • Basic understanding of LAN/Wi-Fi networks, IP addressing, and peripheral devices such as printers.
  • Problem Solving & Communication

    • Strong analytical and troubleshooting skills.
    • Effective verbal and written communication abilities.
  • Adaptability & Learning

    • Eagerness to learn new technologies and adapt to evolving IT environments.
  • Teamwork & Independence

    • Capable of working independently with minimal supervision.
    • Collaborates effectively as part of a team.

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