Role & responsibilities Assisting the Production Manager with administrative tasks like production schedules and timesheets. Appointing labor and purchasing stock toward the smooth running of the production process. Preparing cost estimates for materials, equipment, and hiring laborers. Overseeing quality control throughout the production process. Ensuring that production is completed before deadlines. Procuring and monitoring the efficiency of production equipment. Updating the Production Manager on the status of projects. Liaising and coordinating production with other departments. Resolving labor disputes, where requested. Previous experience working in a related industry preferred. Ability to confidently and proactively supervise production teams. Exceptional analytical ability toward solving production-related concerns. Knowledge of procuring materials, equipment, and labor needed throughout the production process. Proficiency in quality control, managing budgets, and production costing. Competence with computer-based administration, record-keeping, and procurement systems. Ability to work independently under the Production Manager, and as part of a production team. Exceptional communication and interpersonal skills toward managing human resources and liaizing with other departments. Availability to work extended hours to meet deadlines, when necessary.
System Installation & Configuration Assist with the installation, configuration, and maintenance of computer systems, software, and peripheral devices. Technical Support Provide basic technical support to staff for hardware, software, and networking issues; escalate complex problems to the IT team as necessary. Issue Reporting Identify and promptly report system malfunctions, security risks, or other IT-related issues to the appropriate IT personnel. Inventory Management Help maintain accurate records of IT inventory, including hardware, software licenses, and accessories. Data Backup & Recovery Support regular data backup operations and ensure file recovery procedures are documented and functional. User Account Management Assist in setting up and maintaining user accounts, including password resets, access rights, and permissions. Documentation Maintain clear and up-to-date documentation of systems, procedures, technical issues, and resolutions. Skills & Competencies Basic Technical Knowledge Familiarity with Windows operating systems and Microsoft Office Suite. Basic understanding of LAN/Wi-Fi networks, IP addressing, and peripheral devices such as printers. Problem Solving & Communication Strong analytical and troubleshooting skills. Effective verbal and written communication abilities. Adaptability & Learning Eagerness to learn new technologies and adapt to evolving IT environments. Teamwork & Independence Capable of working independently with minimal supervision. Collaborates effectively as part of a team.