IT Analyst

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KEY RESPONSIBILITIES:

• Analyze and understand business requirements to design effective system solutions.
• Lead the requirements elicitation process, working closely with stakeholders to gather and document detailed requirements.
• Develop and maintain technical documentation, including system specifications, user guides, and process flows.
• Design and implement APIs to facilitate seamless integration between systems.
• Utilize SQL for data analysis, reporting, and troubleshooting.
• Provide leadership and mentoring to junior analysts, ensuring best practices and high-quality deliverables.
• Communicate effectively with both technical and non-technical stakeholders, ensuring clear understanding and alignment.
• Collaborate with development teams to ensure system solutions meet business needs and technical standards.

SKILLS and QUALIFICATIONS:

• Expertise in testing API: Expertise in designing and implementing APIs.
• Excellent verbal and written communication skills.
• Proven leadership skills, including assignment management and mentoring.
• Strong experience in gathering and documenting business requirements.
• Proficiency in SQL for data analysis and reporting.
• Advanced skills in creating and maintaining technical documentation.
• Strong communication and collaboration abilities

MINIMUM REQUIREMENTS:

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in software quality assurance, with a focus on both automated and manual testing.
• Proven leadership and mentoring skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Detail-oriented with a commitment to delivering high-quality results.