IT Analysis Technician 3

Job Description

Requirements: Citrix Skill. More than 3 years of L1.5/L2 level of experience supporting Citrix & windows Infrastructure. Citrix certification, such as CCA-V, CCP-V, or CCE-V desirable. Strong knowledge of Citrix technologies such as XenDesktop (7.X/1912/2402), Licensing, Profile Management, Citrix Director, Storefront, Studio. Working experience with Citrix ADC, ADM technologies. Understanding of SSL certificate and to apply the certificates on Citrix products. Application management, publishing apps and troubleshooting. Good Knowledge on Citrix Migrations. Provide end to end support on Citrix issues. Strong analytical and problem-solving skills. Perform Citrix upgrades and updates, including security fixes. Planning and execution of production changes. Ability to work independently and in a team environment. Knowledge of Active directory and GPO is needed. Windows/VMware Skill. Minimum of 3-5 years of experience in supporting at least 2000+ server environment. Windows 2012/2016/2019 server platform. Good to have secondary skills on Windows and VMWare. Managing, supporting, and monitoring of VMware vSphere environment (7.x and above). Windows virtualization administration. Managing and monitoring server hardware (HPE server hardware). L1/L2 troubleshooting of infrastructure issues and fixing the alerts. Proactive maintenance and responding to user incidents. Soft Skills: Excellent communication and teamwork skills. Collaboration & Teamwork. Accountability & Ownership. Adaptability & Learning Agility. What We Can Offer You: Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Worker Type Employee Job Type Regular