It Administrator

Job Title: IT Administrator

Location: Noida (On-site)
Experience: 1-3 Years Department: IT Administration

Job Description

We are a UK-based company with a thriving back-office operation in Noida. Our organisation is growing rapidly, and we are looking for a detail-oriented and proactive professional to join our team.

The ideal candidate must have a strong command of the English language and the ability to communicate clearly and professionally with UK-based clients and internal teams. This role is crucial to ensure smooth communication and coordination between our UK and India offices.

Key Responsibilities

Microsoft 365 & Azure Administration

• Manage user accounts, licenses, and permissions in Microsoft 365 Admin Center and Azure Active Directory (AD).
• Administer and maintain Exchange Online, SharePoint Online, Teams, and OneDrive environments.
• Configure and manage security and compliance settings, including DLP, retention policies, and eDiscovery.
• Monitor service health, generate usage reports, and resolve issues promptly using Microsoft 365 tools.
• Support Azure AD Connect and assist with synchronization issues between on-premises and cloud environments.

Network Administration

• Configure, manage, and maintain LAN/WAN networks, routers, switches, firewalls, and wireless access points.
• Monitor network performance, availability, and bandwidth utilization to ensure optimal operation.
• Troubleshoot network connectivity issues and escalate to ISPs/vendors as required.
• Implement and manage network security protocols, including VPN, intrusion detection/prevention systems (IDS/IPS), and firewall policies.
• Maintain IP address management, DNS/DHCP services, and ensure redundancy and failover strategies are in place.
• Collaborate with vendors and ISPs for network upgrades, procurement, and technical support.

System Administration

• Manage and maintain Active Directory, Group Policies, and Windows Server environments.
• Oversee endpoint security, patch management, and regular system updates.
• Respond to IT support tickets and provide remote and on-site troubleshooting for hardware, software, and network issues.
• Configure systems with required applications and ensure compliance with organizational IT standards.
• Maintain accurate documentation for configurations, procedures, and system changes.
• Support the deployment and setup of new devices, including desktops, laptops, and peripherals.

Required Skills & Competencies

• Strong understanding of Microsoft 365, Windows Server, and Active Directory environments.
• Good knowledge of networking protocols (TCP/IP, DNS, DHCP), VPNs, and firewall management.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication, time management, and coordination abilities.
• Ability to work independently and as part of a cross-functional IT team.
• Hands-on experience with remote support tools and ticketing systems is an added advantage.

Qualifications

• Bachelors degree in information technology, Computer Science, or a related field.
• 13 years of relevant experience in IT/system/network administration.

Relevant certifications (e.g., Microsoft 365 Certified, CompTIA Network+, CCNA) will be an advantage