Role & responsibilities Job Title: Quality Assurance Executive Blended Process Location: Noida Employment Type: Full-time Experience Required: Minimum 4 Years Education: Graduate Job Summary: We are looking for an experienced and detail-oriented Quality Assurance Executive for our blended process operations , The ideal candidate will have a strong background in quality monitoring, process evaluation, and performance coaching across multi-channel customer support environments. Key Responsibilities: Monitor and evaluate inbound and outbound calls, chats, and emails to ensure quality standards. Identify process gaps and suggest actionable improvements to enhance service quality. Provide regular feedback and coaching to agents to improve customer experience and compliance. Analyse quality trends and prepare detailed QA reports for leadership. Collaborate with the operations and training teams to support quality initiatives. Assist in developing quality assurance policies and procedures. Maintain up-to-date knowledge of process guidelines and client expectations. Requirements: Minimum 4 years of experience in a Quality Assurance role within a BPO. Strong understanding of blended processes. Excellent communication and interpersonal skills. Proficient in using QA tools and reporting software. Strongattention to detail and a passion for process improvement. Preferred candidate profile
Responsibilities: * Develop marketing strategies using digital tools * Collaborate with cross-functional teams on campaigns * Analyze performance metrics and optimize results * Manage social media presence and content creation
Job Description: Property / Facility Manager Residential (UK and India Portfolio) Location: Noida Reporting To: Operations Director / Facilities Manager Role Overview The Property / Facility Manager is responsible for the remote management of residential properties located in the UK and also management of Residential/Commercial Properties in India, on behalf of clients. Operating from the Noida oice, the role involves coordinating maintenance, ensuring compliance, managing tenant services, and liaising with UK-based contractors and stakeholders. The ideal candidate is detail- oriented, tech-savvy, and experienced in managing international property portfolios with a strong focus on service quality and operational efficiency. Key Responsibilities 1. Remote Property Oversight - Manage the day-to-day operations of multiple UK and India-based residential/commercial properties through digital platforms and remote tools. 2. Conduct virtual inspections and monitor property conditions using site reports, dashboards, and photographic evidence for UK properties. Conduct inspections and monitor property conditions using site reports and dashboard. 3. Prepare and share regular performance reports with the management, highlighting maintenance status, and tenant feedback. 4. Manage and grow a Team of Junior facility managers - 5.Maintenance & Contractor Coordination - Coordinate reactive and planned maintenance with UK and India-based 6.Track contractor performance and maintain detailed service logs. 7.Support Resident Liaison lincers or on-site teams in scheduling and verifying works. 8.Tenant Services & Issue Resolution - Manage tenant communications, move-ins/outs, deposit processing, and tenancy enforcement remotely. 9.Budgeting & Financial Oversight - Monitor property budgets, and manage contractor invoices. Provide financial reports to accounts team and identify cost-saving opportunities. 10.Reporting & Documentation - Maintain digital records using property management systems. Generate reports on maintenance activities and tenant feedback. Required Skills & Experience 5+ years of experience in residential property or facility management, preferably with international or remote portfolio exposure Strong understanding of Indian property compliance standards and maintenance protocols (training will be provided for UK compliance) Excellent communication skills and the ability to manage stakeholders across geographies Proficiency in property management software and remote collaboration tools Ability to work independently and manage multiple properties efficiently
Job Opening : Digital Marketing Agent Location: LetsCohabit8 Private Limited Type: Full-time (On-site) Experience Level: Entry to mid-level We are seeking a dynamic and detail-oriented Digital Marketing Agent to join our growing team. This is a full-time, on-site position ideal for someone who is creative, communicative, and tech-savvy. If you're passionate about digital media and enjoy working collaboratively, wed love to hear from you! Key Duties: Create engaging content using tools like Photoshop, Canva, and video editing software. Collaborate with team members to refine campaign strategies. Analyse performance metrics and optimize campaigns accordingly. Maintain consistent branding across all communication platforms. Develop and manage digital marketing campaigns across various channels Develop, curate and schedule content for platforms like Facebook, Instagram, LinkedIn, twitter, Requirement: Hands-on experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, etc.) Must be available to work from our office location. Strong verbal and written English skills are required. Proficient in media design tools (Photoshop, Canva, video editing software). Experience with CRM systems and Marketing automation tool. Develop, curate and schedule content for platforms like Facebook, Instagram, LinkedIn, twitter, etc.
Job Opening : Digital Marketing Agent Location: LetsCohabit8 Private Limited Type: Full-time (On-site) Experience Level: Entry to mid-level We are seeking a dynamic and detail-oriented Digital Marketing Agent to join our growing team. This is a full-time, on-site position ideal for someone who is creative, communicative, and tech-savvy. If you're passionate about digital media and enjoy working collaboratively, wed love to hear from you! Key Duties: Create engaging content using tools like Photoshop, Canva, and video editing software. Collaborate with team members to refine campaign strategies. Analyse performance metrics and optimize campaigns accordingly. Maintain consistent branding across all communication platforms. Develop and manage digital marketing campaigns across various channels Develop, curate and schedule content for platforms like Facebook, Instagram, LinkedIn, twitter, Requirement: Hands-on experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, etc.) Must be available to work from our office location. Strong verbal and written English skills are required. Proficient in media design tools (Photoshop, Canva, video editing software). Experience with CRM systems and Marketing automation tool. Develop, curate and schedule content for platforms like Facebook, Instagram, LinkedIn, twitter, etc.
Role & responsibilities Job Title: Accounts Receivable Executive UK Property Accounting Location: Noida, India Department: Finance & Accounts Let’s Cohabit8 India Pvt Ltd (A Unit of Graysons Properties) Reporting To: Director of Finance (India) & UK Finance Team Role Overview: We are seeking an experienced Accounts Receivable Executive to join our India finance team, supporting the UK property accounting operations. This role involves managing the full accounts receivable lifecycle, including invoicing, payment tracking, reconciliations, and tenant communication, with added responsibilities in monthly financial closures, reporting, and general ledger tasks. The candidate will work closely with the UK finance team to ensure accounting accuracy, compliance, and timely delivery of financial reports. Key Responsibilities: Accounts Receivable Operations Raise and issue tenant and client rent demands/invoices as per contractual terms. Track outstanding receivables and follow up proactively on overdue payments. Address and resolve tenant queries and disputes professionally and promptly. Process incoming payments and allocate receipts accurately in accounting systems. Perform bank reconciliations and maintain updated receivable ledgers. Generate and maintain Aging Reports, AR summaries, and variance explanations. Maintain documentation of all receivable communications and payment records. General Ledger & Financial Reporting Support month-end close activities and ensure timely delivery of assigned tasks. Prepare and post journal entries including accruals, reclassifications, payroll, and prepayments. Assist in inter-company accounting and reconciliation. Prepare balance sheet account reconciliations and support audit schedules. Analyze P&L variances, monitor performance trends, and report key insights. Ensure compliance with internal controls and monitor monthly key business controls. Perform desk audits of monthly deliverables and take corrective actions when necessary. Key Skills & Competencies: Strong understanding of Accounts Receivable processes and UK accounting principles. Experience with QuickBooks (UK version preferred) and other accounting platforms (Xero, CRM). Sound knowledge of general ledger accounting and month-end processes. Excellent command over Microsoft Excel, Outlook, and business applications. Strong analytical and problem-solving skills with attention to detail. Effective verbal and written communication skills. Ability to work independently, manage multiple priorities, and meet deadlines. Exposure to property accounting or letting agency work is highly preferred. Qualification & Experience: Education: B.Com / M.Com / MBA (Finance) / CA (Inter) / CMA (Inter) Experience: 3–5 years of experience in a similar AR and finance role Experience in a BPO/shared service environment handling UK accounting is preferred Fresher candidates are not eligible for this role
Preferred fields of study: Business Administration Commerce / Accounting Real Estate Management Economics English / Communication Computer Applications or Information Systems
Job Description: Junior Accounts Admin Property Management Position Overview We are looking for a motivated and detail-oriented Junior Accounts Admin to join our Finance team in Noida. This entry-level role will form part of our back-office support operations for a UK-based property management company. The successful candidate will assist with a range of basic accounting functions, document management, and various administrative duties. This position presents an excellent opportunity for individuals at the beginning of their careers in finance or administration, particularly those interested in the property management sector. Role Summary The Junior Accounts Admin will support the finance team in managing invoices, monitoring payments, maintaining financial records, and handling tenancy documentation. The role also involves liaison with internal teams as well as external parties, including tenants, landlords, and contractors, to facilitate the smooth running of daily financial and administrative activities. Key Responsibilities Invoice Support: Assist in the preparation and distribution of invoices, such as those related to rent, service charges, and maintenance. Payment Tracking: Help monitor the receipt of rent payments and follow up on overdue amounts under guidance. Debt chasing: Tenant follow-up: contacting individuals with overdue rent or outstanding invoices to ensure timely payments. Data Entry: Maintain accurate and up-to-date records in the financial ledgers, including accounts receivable and payable. Document Filing: any relevant documents that need to be maintained Supplier Checks: Assist in checking and recording invoices from contractors and suppliers. Reporting Help: Support the team by compiling data for basic financial reports. Utilities & Charges: Assist with tracking utility bills and service charge summaries. Team Support: Coordinate with property managers and finance staff to gather information and verify data accuracy. Compliance Support: As per UK Compliance with guidance from the Management. Respond to Queries: Assist in responding to routine queries from tenants or landlords regarding payments or documentation. Skills & Qualifications Bachelor’s degree, or currently enrolled in a degree, in Commerce, Economics, Finance, or a related discipline. Basic knowledge of accounting principles, including invoices, receipts, and ledgers. Familiarity with Excel, Google Sheets, and other common office applications. Excellent written and spoken communication skills in English. High attention to detail and a willingness to learn. Ability to work collaboratively within a team and follow instructions effectively. Desirable (But Not Required) An interest in property management or real estate operations. Exposure to accounting or property software, such as QuickBooks, Xero, SAP or similar platforms. A problem-solving mindset, including being comfortable asking questions and checking for missing information. Flexible approach and readiness to assist with both finance and administrative tasks as required. Role & responsibilities
Customer Service Executive Process: Role Description Position Overview The position of Customer Service Executive UK Process is a full-time, office-based role located in Sector 142, Noida. This position focuses on providing voice support for clients based in the United Kingdom, adhering to UK business hours. The successful candidate will be responsible for interacting with UK customers, delivering high-quality service, and contributing to a positive customer experience. Key Responsibilities Manage both inbound and outbound customer service calls for UK customers, always maintaining professionalism and courtesy. Comprehend and accurately interpret various UK regional accents to provide precise and helpful responses. Address customer queries and resolve issues through phone, email, and chat, ensuring prompt and effective solutions. Offer detailed information about products and services, guiding customers as required. Record all customer interactions meticulously, updating information in the CRM system. Always follow UK process guidelines, communication protocols, and company policies. Work collaboratively with internal teams to continually improve the customer experience and enhance the quality of service provided. Required Qualifications A bachelor’s degree is preferred, although not mandatory for this role. Between six months and two years of experience in a customer service or international voice process environment, with preference given to those who have supported UK customers. Excellent command of spoken and written English, with the capability to understand and communicate effectively in UK accents. Willingness to work during UK business hours, which typically involve afternoon to late-night shifts in IST. Comfortable working on-site at the Noida (Sector 142) office; remote work is not available. Key Skills Outstanding verbal and written communication abilities in English. Clear understanding of UK customer service standards, including tone and cultural nuances. Strong listening skills, with the ability to remain composed and empathetic even under pressure. Experience using CRM software and essential office applications such as Word, Excel, and Outlook. Capability to multi-task, prioritise tasks, and manage time efficiently. Demonstrates a problem-solving approach, with keen attention to detail and a focus on customer satisfaction. Additional Information Shift Timings: UK Shift, usually from 13:00 to 22:00 IST or 14:00 to 23:00 IST. Working Days: Five days per week. Location: Sector 142, Noida. Please note there is no option for remote work.
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