IT Administrator (immediate joiner)

Key Responsibilities:

• System Maintenance and Support:
• Assist with the installation, configuration, and maintenance of hardware and software systems.
• Provide technical support for end-users, resolving hardware, software, and network issues.
• Troubleshoot and resolve IT-related issues promptly to minimize downtime.
• Monitor system performance, ensure backups are running correctly, and assist with disaster recovery.
• Network Administration:
• Help manage and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless systems.
• Assist with network troubleshooting, diagnostics, and performance optimization.
• Monitor network traffic and security alerts.
• User Account Management:
• Assist with creating, modifying, and deleting user accounts and permissions in accordance with company policies.
• Help with password resets and access management for various systems and applications.
• Support multi-factor authentication (MFA) and other security protocols.
• Software and Hardware Support:
• Help with the installation and update of software applications, ensuring all systems are running the latest versions and patches.
• Assist with the configuration and setup of workstations, laptops, printers, and other IT-related devices.
• Support hardware upgrades and repairs as necessary.
• Documentation and Reporting:
• Maintain records of IT assets, software licenses, and maintenance logs.
• Document technical procedures and create knowledge base articles for end-users.
• Assist in generating IT reports, including system performance, support tickets, and inventory tracking.
• Security and Compliance:
• Assist in monitoring for security vulnerabilities and help implement security protocols (firewalls, anti-virus software, etc.).
• Help enforce IT policies and procedures to ensure compliance with security standards and regulations.
• Participate in periodic security audits and vulnerability assessments.
• Collaboration and Training:
• Work closely with other IT team members and departments to coordinate projects and initiatives.
• Provide basic training to end-users on the proper use of systems and software.
• Assist with the setup of new employees' IT workstations and ensure they have the necessary access and tools.

Required Skills and Qualifications:

• Educational Background:
• Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) or equivalent work experience.
• Technical Skills:
• Familiarity with operating systems (Windows, macOS, Linux).
• Knowledge of network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting.
• Experience with hardware and software installation, maintenance, and troubleshooting.
• Understanding of basic cybersecurity principles.
• Familiarity with cloud services (Google Workspace, Microsoft 365, etc.).
• Soft Skills:
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills for interacting with users and team members.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• A proactive attitude with a willingness to learn and stay up-to-date with new technologies.

Preferred Qualifications:

• Experience with Active Directory, virtualization technologies (VMware, Hyper-V), and server management.

can share CV in WhatsApp - 7861874358

Job Type: Full-time

Pay: ₹3.00 - ₹4.00 per year

Shift:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person