42 Issue Resolution Jobs
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4.0 - 8.0 years
Hyderabad, All india
On-site
As a Regional Sales Incentive Business Partner at NIQ, you will be a key player in supporting the design, execution, and improvement of sales incentive programs within your assigned region. Your collaboration with various teams will ensure that incentive plans are motivating, fair, and aligned with the company's business objectives. Your analytical skills and stakeholder management experience will be instrumental in translating global strategies into local execution. Key Responsibilities: - Assist in implementing sales incentive programs in your region, ensuring accurate and timely payouts. - Collaborate with Sales and Finance to support quota setting and ensure incentive plans align with re...
Posted 15 hours ago
10.0 - 15.0 years
Chennai, Gandhi
Work from Office
The OSS Management Specialist assures the maintenance of OSS SQM and upgrades of the OSS SQM SW HW within the agreed SLA s. He/She is responsible for the OSS SQM maintenance, upgrade, error collection, and preventive maintenance. He/She is responsible for data administration, CMDB, and identity management functions HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Monitor and manage telecom OSS platforms (TeMIP, UCA, OpenNMS, UOC) to ensure 24/7 fault and event management operations. Perform L2-level incident investigation, root cause analysis, and resolution for P2/P3/P4 incidents while meeting defined SLAs. Conduct routine system health checks, process monitoring, trap testing, log collectio...
Posted 17 hours ago
3.0 - 7.0 years
Chennai, All india
On-site
As an IT Business Analyst / Product Lead, your role involves working as a Business Analyst or Project Lead with proficiency in business requirement analysis. You will be responsible for translating business requirements into IT requirements and writing documents such as BRD, FSD, TDD, and test scenarios/cases. Your expertise in solution design, development, data analysis, reconciliation, audits, FSG Reports, month-end closing, training end users, post-production support, and issue resolution will be crucial. Key Responsibilities: - Collaborate with stakeholders to understand and address business needs effectively. - Collect and analyze data to derive valuable insights for decision-making. - ...
Posted 2 days ago
3.0 - 7.0 years
Hyderabad
Work from Office
Project description We are passionate about transforming lives through cutting-edge technology, enriching industries, communities, and the world. Our mission is to create exceptional products that drive next-generation computing experiences, serving as the foundation for data centers, artificial intelligence, PCs, gaming, and embedded systems.At the core of our mission lies a culture of innovation. We challenge boundaries to solve some of the world''s most critical problems. We are committed to execution excellence, fostering a culture of openness, humility, collaboration, and inclusivity, valuing diverse perspectives along the way. Responsibilities Develop and execute UVM-based verification...
Posted 3 days ago
5.0 - 9.0 years
Bangalore
On-site
As a Financial Systems Specialist at our company, your role will involve performing various tasks related to the testing and conversion of accounting data from the branch agency management system to central divisional systems. This includes data analysis and reconciliation of converted data. You will also be responsible for testing and implementing agency management system upgrades, as well as supporting all agency management system accounting processes and users with production issues. Key Responsibilities: - Perform testing and conversion of accounting data from branch agency management system to central divisional systems - Analyze and reconcile converted data - Test and implement agency ...
Posted 4 days ago
2.0 - 6.0 years
Pune, All india
On-site
As a Customer Service Technical Specialist at Enablon, a Wolters Kluwer business, you will be a crucial member of the Customer Support Services team, dedicated to providing post-deployment services for enterprise-wide Enablon software solutions. Your responsibilities will include qualifying and tracking client requests, delivering timely solutions, offering additional support services, and ensuring customer satisfaction through design, configuration, development, testing, and expertise services. Key Responsibilities: - Qualify and track client requests efficiently - Provide timely solutions including expertise, configuration, and development - Offer additional support services like product r...
Posted 4 days ago
8.0 - 10.0 years
Bengaluru
Work from Office
As a consultant at IBM, you'll play a vital role in the development, design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 6-8 y...
Posted 4 days ago
8.0 - 10.0 years
Bengaluru
Work from Office
As an Application Developer: SAP UX, you will design, develop, and support applications across various SAP platforms. Your expertise will span multiple areas, including SAP Portal, SAP Fiori, SAP UI5, SAP Mobile Platform (SMP), and SAP Cloud Platform Mobile Services (SCPMs). Your primary responsibilities will include : Develop SAP Applications: Design, develop, and test applications on SAP platforms, ensuring seamless integration and optimal performance. Support Application Maintenance: Provide ongoing support and maintenance for existing SAP applications, resolving issues and implementing updates as needed. Collaborate on Solution Delivery: Work with cross-functional teams to deliver compre...
Posted 4 days ago
6.0 - 8.0 years
Kochi
Work from Office
As a consultant at IBM, you'll play a vital role in the development, design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 6-8 y...
Posted 4 days ago
8.0 - 10.0 years
Gurugram
Work from Office
As an Application Developer: SAP UX, you will design, develop, and support applications across various SAP platforms. Your expertise will span multiple areas, including SAP Portal, SAP Fiori, SAP UI5, SAP Mobile Platform (SMP), and SAP Cloud Platform Mobile Services (SCPMs). Your primary responsibilities will include : Develop SAP Applications: Design, develop, and test applications on SAP platforms, ensuring seamless integration and optimal performance. Support Application Maintenance: Provide ongoing support and maintenance for existing SAP applications, resolving issues and implementing updates as needed. Collaborate on Solution Delivery: Work with cross-functional teams to deliver compre...
Posted 4 days ago
3.0 - 7.0 years
Bengaluru
Work from Office
As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Required technical and professional expertise With 3-5yrs of Design and implement automation for Applic...
Posted 4 days ago
2.0 - 5.0 years
Pune
Work from Office
Job Purpose To support the execution of enterprise-wide (horizontal) Sales CRM initiatives by assisting in program planning, Business requirement Documents, requirement coordination, stakeholder communication, and PMO governance activities for Payments Acquisition product. The role is responsible for tracking project progress, maintaining documentation, coordinating with Business CoEs, Sales teams, IT, and vendors, and ensuring adherence to defined timelines, processes, and reporting standards to enable successful delivery of Sales CRM programs. Duties and Responsibilities Program Management Control CRM PMO Act as a coordination bridge between Business/CoEs and Technology teams, capturing Pa...
Posted 5 days ago
5.0 - 7.0 years
Bengaluru
Work from Office
Job Description Summary Monitoring Diagnostics Sustaining Engineer - This role will be responsible for maintaining and managing Data Acquisition system (DAQ), Balance of Plant (BOP) and cross-fleet data to carry out the Monitoring and Diagnostic of Plant equipment. In this role, the engineer will be responsible for setup, configuration and troubleshooting the DAQ system during the initial configuration of the devices and managing its lifecycle. Additionally, the engineer will also be responsible for troubleshooting the integration of various 3rd party DCS, PLCs, DAQs, controller systems and BOP data sources with the GE Vernovas server at multiple sites. Job Description Roles and Responsibili...
Posted 1 week ago
6.0 - 8.0 years
Bengaluru
Work from Office
* As a consultant at IBM, you'll play a vital role in the development, design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include* Lead the design and construction of new solutions using the latest technologies, always looking to add business value and meet user requirements. * Strive for continuous improvements by testing the build solution and working under an agile framework. * Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise...
Posted 1 week ago
8.0 - 13.0 years
Pune
Work from Office
As a Software Developer you''ll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients'' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being...
Posted 1 week ago
4.0 - 8.0 years
Bengaluru
Work from Office
As a Software Developer you''ll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients'' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager t...
Posted 1 week ago
10.0 - 15.0 years
Bengaluru
Work from Office
We??re looking for Senior Engineers with a deep backend focus to join our team. In this role, you can expect to Design, prototype and implement features and tools while ensuring stability and usability Collaborate closely with Product Design and Product Management partners, as well as engineers on your team and others Act as a subject matter expert on quality development with an emphasis on Golang development Lead and execute large-scale projects, ensuring the reliable delivery of key features from design through full implementation and troubleshooting. Drive end-to-end project lifecycle, including architecture design, implementation, and issue resolution, with a focus on quality and efficie...
Posted 1 week ago
3.0 - 7.0 years
Pune
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to ...
Posted 1 week ago
8.0 - 13.0 years
Chennai
Work from Office
Overview Technology for today and tomorrow People-driven culture Boeing India Engineering is looking for Experienced Structural Payloads Design Engineer to join their team in Chennai, Tamil Nadu. A successful candidate will understand collaboration and shall work with the Engineering Manager , Project lead Aerospace Mechanical Design and Systems expert to develop or optimize the designs, engineering process, analyze the supplier quality issues, support innovative technologies and digital initiatives. Position Responsibilities : Execute one or more projects independently without supervision. Handle end-to-end project management, including some configuration management and change control. Lead...
Posted 1 week ago
5.0 - 7.0 years
4 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Product Management Knowledge of Oracle FCCS, ARCS, DRM SaaS applications Hands-on configuration of Oracle products as per requirements Awareness of financial regulations such as IFRS, US GAAP, India Taxes (GST/ICDS) Worked on Essbase Calc Manager functions, rules, and formulas Profile creation, integration, and data reconciliation in ARCS Staying updated on Oracle Cloud EPM processes and releases Identifying gaps in Oracle solutions with respect to business needs Bug & User Issue Resolution Coordinating with Oracle Support to resolve issues and implement enhancements Conducting UAT and securing sign-offs Supporting DRM processes for MDM Knowledge of Oracle TRCS applicat...
Posted 1 week ago
5.0 - 7.0 years
4 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Product Management Knowledge of Oracle FCCS, ARCS, DRM SaaS applications Hands-on configuration of Oracle products as per requirements Awareness of financial regulations such as IFRS, US GAAP, India Taxes (GST/ICDS) Experience with Essbase Calc Manager rules/formulas Profile creation, integration, and data reconciliation in ARCS Staying updated on latest Oracle Cloud EPM processes and releases Identifying gaps in Oracle solutions with respect to business needs Bug & User Issue Resolution Coordinating with Oracle Support for issue resolution and enhancements Conducting UAT and securing sign-offs Supporting DRM processes for MDM Knowledge of Oracle TRCS application (good ...
Posted 1 week ago
3.0 - 6.0 years
6 - 9 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities: Data Validation & Quality Control Perform daily checks on fund and derivative instruments, including duration and spreads. Validate multi-asset (fund of funds) attribution data, including positions, valuations, and transactions. Validate benchmark data and ensure consistency with internal systems. Identify and resolve data anomalies, breaks, and mismatches across multiple sources. Attribution Process Support Ensure accurate mapping of securities, sectors, and risk factors for attribution models. Manage internal and external applications providing attribution services. Support attribution calculations by verifying input data integrity. Collaborate with performance analys...
Posted 1 week ago
3.0 - 6.0 years
5 - 7 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities Perform daily data validation checks on fixed income instruments including duration, spreads, positions, valuations, and transactions Validate benchmark data and ensure consistency across internal and external systems Identify, investigate, and resolve data anomalies, breaks, and mismatches across multiple data sources Ensure accurate mapping of securities, sectors, and risk factors used in attribution models Manage and support applications providing attribution services Verify integrity of input data supporting attribution calculations Reconcile portfolio holdings and benchmark data against custodian and internal records Document root causes of discrepancies and coordin...
Posted 1 week ago
5.0 - 9.0 years
Chennai, All india
On-site
As a Senior Operations Manager, you will be responsible for the overall planning, delivery, and execution of origin and destination processes in Share Service Center India based on migrated tasks. Your strong leadership skills will be crucial as you manage team supervisors, leaders, analysts, and document representatives, providing strategic directions and guidance to consistently achieve service level agreements (SLA), operational excellence, and overall business requirements. Maintaining close collaboration with key stakeholders from region and/or local country offices is essential towards process standardization, optimization, automation, and issue resolution. You will report to the Share...
Posted 1 week ago
3.0 - 8.0 years
Gurugram
Work from Office
Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The role of the Collector is to ensure the prompt collection of payments within the stipulated payment terms, with the aim of optimizing Accounts Receivable (A/R) and enhancing the percentage of current AR, while minimizing write-offs. This role involves regular interaction with the client??s Sales/Opera...
Posted 1 week ago
Exploring Issue Resolution Jobs in India
The issue resolution job market in India is thriving with opportunities for individuals who excel in problem-solving and troubleshooting. With the increasing demand for customer support and technical assistance across various industries, issue resolution professionals are in high demand. This article aims to provide valuable insights for job seekers looking to explore careers in issue resolution in India.
Top Hiring Locations in India
- Bangalore
- Hyderabad
- Pune
- Mumbai
- Chennai
These cities are known for their vibrant job markets and have a high demand for issue resolution professionals.
Average Salary Range
The average salary range for issue resolution professionals in India varies based on experience and location. Entry-level positions may start at INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.
Career Path
A typical career path in issue resolution may involve starting as a Junior Support Analyst, progressing to a Senior Support Specialist, and eventually becoming a Team Lead or Manager in the field of issue resolution.
Related Skills
In addition to strong problem-solving abilities, issue resolution professionals are often expected to have skills such as: - Excellent communication skills - Technical knowledge - Customer service orientation - Attention to detail
Interview Questions
- What is your approach to troubleshooting technical issues? (medium)
- How do you prioritize and escalate issues in a high-pressure environment? (advanced)
- Can you give an example of a challenging issue you resolved successfully? (basic)
- How do you handle difficult customers or clients? (medium)
- Explain the importance of documentation in issue resolution. (basic)
- How do you stay updated with the latest technologies and tools in issue resolution? (medium)
- Describe a time when you had to work collaboratively with a team to resolve an issue. (medium)
- What steps do you take to prevent recurring issues? (advanced)
- How do you ensure customer satisfaction after resolving an issue? (basic)
- Have you ever had to deal with a major system outage? How did you handle it? (advanced)
- What tools or software do you use for issue tracking and resolution? (basic)
- How do you handle multiple ongoing issues simultaneously? (medium)
- Explain a complex technical issue you resolved without any external help. (advanced)
- How do you approach training new team members on issue resolution processes? (medium)
- Can you provide an example of a time when you had to think creatively to solve an issue? (medium)
- What do you do to de-escalate a tense situation with a frustrated customer? (medium)
- How do you measure the success of your issue resolution efforts? (basic)
- Describe a time when you had to troubleshoot a hardware issue remotely. (medium)
- How do you ensure data security and privacy while resolving issues? (medium)
- Explain the role of root cause analysis in issue resolution. (basic)
- Have you ever implemented a process improvement in issue resolution? If so, what was it? (advanced)
- How do you handle conflicting priorities when resolving multiple issues? (medium)
- Can you discuss a time when you had to work under tight deadlines to resolve an issue? (medium)
- What do you do to maintain your technical skills and knowledge in issue resolution? (basic)
- How do you adapt your communication style when dealing with technical and non-technical stakeholders? (medium)
Closing Remark
As you prepare for interviews in the field of issue resolution, remember to showcase your problem-solving abilities, technical expertise, and customer service skills. With the right preparation and confidence, you can excel in this rewarding career path in India. Good luck!
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