1 - 31 years

0 Lacs

Begumpet, Hyderabad

Posted:1 day ago| Platform: Apna logo

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Skills Required

inventory logistics service processing shipping monitoring mapping merchandising reports marketing management

Work Mode

Remote

Job Type

Full Time

Job Description

Designation: Logistics & Inventory, Customer Service Executive Job Description:  Working with logistics department for timely processing and shipping of orders, to ensure least possible pendency in order shipping  Monitoring and mapping the entire process for all product returns and customer refunds  Responding to customer queries across multiple channels (email, whatsapp, social media)  Ensuring customer enquiries are promptly addressed and with minimum backlog  Working with merchandising team on any product related enquiries or other requirements  Preparation and submission of reports as and when needed  Assisting marketing team with any marketing / social media activations  Assisting merchandising team during photoshoots / events  Any other works assigned by the management from time to time Requirements:  Good verbal and written communications skills  MS Office proficiency  Tech friendly, and comfortable with usage of internet, laptop and social media  Proficiency in English and Hindi. Telugu or any other regional languages is an added bonus  Ability to multitask and prioritize daily workload  Willingness to learn and be a part of a fun, young and growing organisation  Team player

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