International voice

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for the following tasks as a US Debt Collector: - Handling Customer Inquiries and Complaints: You will address customer questions and concerns regarding their accounts, debt, and collection efforts. - Investigating Discrepancies: You will address and resolve any discrepancies or issues related to the accounts. - Complying with Legal and Ethical Standards: You must ensure that all collection activities are in accordance with relevant laws and regulations, including the Fair Debt Collection Practices Act (FDCPA). - Escalating Complex Cases: You will refer difficult or abusive debtors to supervisors or legal counsel.,

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