International Voice Process - Pre-Sales - 35k Plus Incentives

Job Description

Kindly call or share your resume 9205777327 Job Description Key Responsibilities: - Handle inbound and outbound customer calls regarding product/service inquiries and issues - Provide accurate information to client regarding the products and services - Maintain customer records and update information in the system - Achieve individual and team targets for customer satisfaction and productivity *Required Skills:* - *Communication Skills*: Clear and effective verbal communication is crucial - *Customer Service Orientation*: Empathetic, patient, and focused on delivering excellent service - *Active Listening*: Ability to listen actively and understand customer queries - *Problem-Solving*: Capacity to analyze issues, think critically, and provide effective solutions - *Technical Aptitude*: Familiarity with basic computer applications and CRM tools Show more Show less