Posted:1 day ago|
Platform:
On-site
Full Time
Handle inbound/outbound calls efficiently and professionally.
Provide accurate information and resolve customer queries.
Deliver consistent service quality and adhere to performance targets.
Work collaboratively in a team environment.
Implement feedback and contribute to process improvements.
Excellent communication skills in English (verbal & written).
Strong customer service orientation.
Positive attitude with the ability to handle pressure.
Team player with good interpersonal skills.
Prior BPO/voice process experience is an advantage (not mandatory).
Open to rotational shifts, staggered schedules, weekends, and 6-day work weeks if required.
9 hours of productive call-handling per shift.
Work from Office (Malad & Thane locations only).
MAVEN WORKFORCE PRIVATE LIMITED
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