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International Voice Process - Immediate Hiring

1 - 4 years

2 - 3 Lacs

Hyderabad

Posted:7 months ago

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Job Description

International Voice Process

Key Responsibilities:

  • Handle inbound and outbound international customer calls
  • Assist customers with queries, issues, and requests
  • Maintain accurate records of customer interactions in CRM
  • Provide timely resolutions and follow-ups
  • Ensure adherence to process guidelines and quality standards

Required Skills:

  • Minimum 6 months of experience in International Voice Process
  • Excellent English communication skills (Written & Verbal)
  • Strong problem-solving and interpersonal skills
  • Customer-focused and detail-oriented
  • Comfortable working in night shifts

Shift & Benefits:

  • Night Shift (US/UK process)
  • Attractive incentives & performance recognition
  • Fixed salary
  • Cab facility within 25 km

Additional Information:

  • Work Location: Hyderabad (Onsite)
  • Rotational shifts and rotational week-offs apply

Important Notice:

Interested candidates can reach to below recuiter.

Divya - 8660530720

Skills Required

international bpo blended process outbound calling customer retention voice process inbound international voice process

Work Mode

Work from Office

Job Type

Full Time

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