Customer Care Executive

0 - 3 years

Mumbai Gurugram

Posted:7 months ago

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Job Description

Roles and Responsibilities :

  • Handle customer inquiries and resolve issues via phone calls, emails, or chats in a timely and professional manner.
  • Provide accurate information on products/services to customers, addressing their concerns and needs.
  • Escalate complex issues to senior team members or supervisors when necessary.
  • Maintain records of all interactions with customers using CRM software.

Job Requirements :

  • 0-3 years of experience in an International Voice Process (IVP) environment.
  • Excellent communication skills for effective interaction with customers from diverse backgrounds.
  • Ability to work in a fast-paced environment handling multiple tasks simultaneously.

Skills Required

international voice customer support international voice process

Work Mode

Work from Office

Job Type

Full Time

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