International Voice Process Executive

1 - 3 years

2 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Were Hiring: Customer Voice Support (International Process)

Company: Movate (Formerly CSS Corp Pvt. Ltd.)

Work Location: Ambattur, Chennai (100% Work From Office

Movate is looking for enthusiastic and customer-centric professionals to join our International Customer Voice Support team. If you have excellent English communication skills and enjoy helping customers, this role is for you!

Job Role: Customer Voice Support Executive

Key Responsibilities:

  • Handle inbound customer calls for international clients
  • Provide effective support and ensure First Call Resolution (FCR)
  • Understand customer concerns and offer accurate solutions
  • Deliver a high-quality customer experience with professionalism
  • Maintain clear documentation of customer interactions

Candidate Profile:

  • Excellent verbal communication skills in English (mandatory)
  • Willingness to work in 24/7 rotational night shifts
  • Customer support / voice process experience preferred
  • Qualification: 10 + 12 + UG / PG (mandatory)

Role Details:

Designation: Technical Support Engineer

Process: International

Shift: US Shift

Working hours between 5:30 PM – 9:30 AM

9 hours shift including 1-hour break

Work Mode: Work From Office only

Perks & Benefits:

Two-way cab facility (within 30 km radius from Ambattur)

Health Insurance

Life Insurance

Provident Fund

Leave Encashment

Office Address:

Ground Floor, 6th, 9th & 10th Floor,

Ambit IT Park, No. 32A & 32B,

Ambit Park Road, Ambattur Industrial Estate,

Chennai – 600058

How to Apply:

Interested candidates can share their resume via WhatsApp or Email.

Contact:

Keerthana – HR

7200913530 (Calls strictly between 11:00 AM – 6:00 PM, Monday to Friday)

Minionkeerthana.Gnanaselvan@movate.com

Kickstart or grow your career with a global organization and gain international exposure!

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Movate Technologies

Information Technology and Services

Fayetteville

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