International Voice Process Executive

Job Description

Role & responsibilities Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. Experience working and delivering under strict timeline. Should have neutral accent Excellent communication skills (verbal and written). An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Experience working and navigation on multiple systems/tools. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST). Willing to work in rotational shifts and rotations week off as and when required Preferred candidate profile Excellent communication skills (verbal and written). An ability to handle sensitive and confidential information. Interview process Versant, CD and OPS Interview Versant Threshold : 58 and above only Shift Timing 06.30pm onwards to 06.30 am,9 hours working including weekends. Rotational off. Perks and benefits Willing to work in any US shift (EST/CST/MST/PST). Willing to work in rotational shifts and rotations week off as and when required