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International Voice Process Executive

International Voice Process Executive

Artech

1 - 4 years

3 - 4 Lacs

noida kolkata

Posted:1 day ago| Platform:

Apply

Skills Required

international voice process international call center international voice international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Grade A2 (1-4 Years)Location Kolkata/ NoidaRate- up to 4.5 LPAShift- Night shift (Work from office )Note- Candidate would be Joining after complete BGV DoneNote- Candidate should have work experience in US Voice Process and it should be there in their resumeKey Responsibilities:

Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
Engage customers in meaningful conversations to promote products/services or gather required information.
Achieve daily/weekly/monthly Targets and conversion targets.
Handle objections professionally and escalate complex issues when necessary.
Collaborate with team leads and quality analysts to improve call quality and performance.
Ensure compliance with company policies and US calling regulations

Required Skills & Qualifications:

Bachelors degree or equivalent.
14 years of experience in outbound calling, for US clients.
Open to Work from Office
Excellent verbal communication and interpersonal skills.
Familiarity with CRM tools and call centre software.
Open to work night shifts and adapt to US time zones.
Goal-oriented with a positive attitude and strong work ethic.

Knowledge of US culture and customer behaviour

Preferred candidate profile

whats app me -9540909862

and email your resume -deepti.chauhan@artech.com

deepti.chauhan@artechinfo.in

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