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International Voice process- Customer service

International Voice process- Customer service

1 - 5 years

|

2 - 4 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

customer support international voice process communication skills international call center voice process international process us voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Voice Process

Responsibilities:

Handle international customer calls professionally and efficiently.
Minimum 1 year experience is needed in International voice support.
Provide accurate information and timely resolution to customer queries.
Maintain call logs and update CRM systems.
Meet performance targets (AHT, CSAT, etc.).
Work collaboratively with the team to improve service delivery.

Required Skills:

Excellent spoken English communication skills.
Strong customer handling and problem-solving abilities.
Willingness to work in rotational shifts (including night shifts).
Basic computer knowledge.
Prior experience into International Voice process atleast 6 Months (BPO/KPO) is a plus.

Perks & Benefits:

Attractive salary with incentives
Transport facility (Two way cab)

Interested Candidates Please reach out on the below contact number/Share resume on prasanna.laxmi@intouchcx.com

HR Prasanna

7093053209

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