International voice process

0 years

2 - 4 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Coimbatore (On-site)
Job Type: Full-Time | Rotational Night Shifts

About Backdropsource

Backdropsource is a global leader in photography backdrops, studio equipment, and custom printing solutions, serving clients across the USA, UK, Canada, Australia, and other international markets. We are driven by creativity, innovation, and exceptional customer experience.

Job Overview

We are looking for a confident and results-driven professional for our International Voice Sales process. Exceptional English communication skills are essential for this role, along with a strong enthusiasm for global sales and customer engagement.

Key Responsibilities

  • Handle international customer interactions through voice calls, emails, and live chat
  • Clearly communicate product details, pricing, and order processes to global clients
  • Understand customer needs and assist with product selection and custom requirements
  • Prepare quotations and coordinate with the design team for artwork approvals
  • Manage end-to-end order execution including documentation, production, and logistics updates
  • Maintain accurate customer data, sales pipelines, and follow-ups using Zoho CRM
  • Ensure timely responses and consistently high levels of customer satisfaction

Mandatory Requirements

  • Excellent English communication skills (verbal and written) – non-negotiable
  • Prior experience in sales is mandatory is added advantage.
  • Willingness to work rotational night shifts for international customers
  • Strong learning ability with a customer-focused approach

Preferred Qualifications

  • Graduation in Fashion Designing, Commerce, Business, or related fields
  • Experience in photography, printing, fashion, or creative industries
  • Knowledge of foreign languages is an added advantage

Why Join Us?

  • Performance-based attractive incentives
  • Opportunity to work with global clients in a creative industry

Benefits

  • Provident Fund
  • Life Insurance

Work Schedule

  • Work Mode: On-site (Coimbatore)
  • Working Days: Monday to Friday

How to Apply

Send your resume to [email protected]

Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

  • Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Language:

  • English fluently (Required)

Work Location: In person

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