International Voice Process Associate

Fresh graduates who possess exceptional communication skills are welcome to apply.

• International Logistic Process
• Excellent Communication Skills Required
• Lucrative Incentives
• Training will be provided
• 5 Days working
• Inbound Process

Responsibilities:

• Contact potential or existing customers to inform them about services using scripts.
• Handle inbound calls from potential customers interested in our services.
• Provide detailed information about our products or services, addressing any questions or concerns the customer may have.
• Understand customer needs and recommend the most suitable services to meet those needs.
• Effectively communicate the features, advantages, and benefits of our offerings to potential customers.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Negotiate pricing, terms, and agreements with clients to close sales and achieve revenue targets.
• Enter and update customer information in the database.
• Go the extra mile to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.
• Prepare and submit accurate sales reports, forecasts, and other documentation as required by management.
• Utilize persuasive selling techniques to convert inquiries into sales.
• Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of our Services.
• Develop a deep understanding of our services and effectively communicate their value propositions to clients.

Requirements:

• Proven experience in a sales/customer service role is Plus.
• Proven track record of successfully meeting sales quota over the phone.
• Goal-oriented mindset with a drive to achieve and exceed sales targets
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English.
• Flexibility to work in shifts, including evenings and weekends.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.