You are a passionate Social Media Marketing Specialist with experience in the music industry, tasked with creating and implementing dynamic social media strategies to enhance brand visibility, engage audiences, and drive growth across various social platforms. Your deep understanding of the music industry landscape, emerging trends, and audience preferences enables you to craft engaging digital content effectively. Your key responsibilities include developing and curating compelling content for social media platforms such as Instagram, TikTok, YouTube, Facebook, among others, tailored to resonate with music audiences. You will also be planning and executing social media marketing campaigns to promote new releases, concerts, merchandise, and other music-related initiatives. Additionally, nurturing strong community relationships through active engagement with followers, responding to comments, and fostering brand loyalty is crucial. Collaborating with artists, influencers, and music platforms to broaden reach and enhance brand visibility, as well as monitoring social media performance, tracking key metrics, and generating reports for campaign analysis and optimization are essential aspects of your role. You are expected to stay updated on social media and music industry trends to propose and implement fresh, innovative ideas for content and campaigns, and collaborate with other marketing team members to create cohesive multi-channel strategies. To qualify for this position, you should have at least 2 years of experience in social media marketing, with a proven track record in the music industry. A Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience) is preferred. Strong knowledge of social media platforms and content creation, familiarity with music streaming platforms and promotion tactics such as Spotify, Apple Music, and SoundCloud, are crucial skills needed for this role. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule is during the day shift and morning shift, and the work location is in person.,
As a Social Media Marketing Specialist with experience in the music industry, you will play a crucial role in creating and implementing effective social media strategies to enhance brand awareness, engage audiences, and drive growth across various platforms. Your deep understanding of the music industry landscape, emerging trends, and audience preferences will enable you to develop compelling digital content that resonates with music enthusiasts. Your key responsibilities will include developing and curating engaging content for social media platforms such as Instagram, TikTok, YouTube, and Facebook, with a focus on appealing to music audiences. You will be responsible for planning and executing social media marketing campaigns to promote new releases, concerts, merchandise, and other music-related initiatives. Building strong community relationships through active engagement with followers, responding to comments, and fostering brand loyalty will be essential. Collaborating with artists, influencers, and music platforms to expand reach and enhance brand visibility will be a key aspect of your role. Additionally, you will monitor social media performance, track key metrics, and generate reports to analyze campaign effectiveness and identify optimization opportunities. Staying abreast of social media and music industry trends will enable you to propose and implement innovative ideas for content and campaigns. You will work closely with other marketing team members to develop cohesive multi-channel strategies. The ideal candidate for this role should have a minimum of 2 years of experience in social media marketing within the music industry, along with a bachelor's degree in Marketing, Communications, or a related field. Strong knowledge of social media platforms, content creation, and familiarity with music streaming platforms such as Spotify, Apple Music, and SoundCloud are essential. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is during the day shift, and the work location is in person.,
KV Marketing Solutions is looking for the experienced and dynamic Customer Service Representative/ Complaints specialist. International Logistic Process Excellent Communication Skills Required Training will be provided 5 Days working Responsibilities- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; Follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers Handle grievances to preserve the company’s reputation. Go the “extra mile” to ensure customer satisfaction. Skills required- Proven experience in a customer service role. Proven track record in International BPO. Exceptional listening skills. Excellent communication and interpersonal skills Cool-tempered and able to handle pressure. Outstanding negotiation skills with the ability to resolve issues and address complaints Job Types: Full-time, Permanent Pay: ₹21,500.00 - ₹23,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: International voice process: 1 year (Preferred) Language: English (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Overnight Shift (Preferred) Work Location: In person